When I ordered I told them I had celiac, and to please take precautions. Got to the window to pay, I again stressed I had celiac disease , please take precautions. Received order for take out got home all double double burgers were in the same bag( my family is not celiac). So the first time I try to eat out, and they did not take precautions or listen. I will never try In and Out Burger again
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Yummy and they knew exactly what to do!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I’m a sensitive celiac and have eaten at this location over a dozen times. I ask them to mark gluten allergy on both the burger and fries so that they know to be extra careful. The manager has also offered to always ask for her and she’ll make it specifically for you. I feel safe having any staff member here make it though, based on my experience.
Yes
Order "protein style" to get it wrapped in lettuce
Burgers and fries tested safe (protein style lettuce wrap on burger) using Nima Sensor.
Yes
Awesome! The staff has a protocol they follow when you tell them of your gluten "allergy." They change their gloves, put on a second pair on top, and prepare the burgers in a separate spot. Ordered "protein style" and like others have said, doubles are definitely needed when there's no bun! Only thing I couldn't figure out is whether the spread is GF.
Yes
Ordered protein burger & brought my own hamburger bun. Person taking order was unfamiliar with GF. Nonetheless, a quick learner & added GF to instructions. Dedicated fryer for French fries.
Yes
I really love this place! I order a 3x3 with French fries and a chocolate shake. Since the patties are kind of small, I need a 3x3 to feel like it is worth it. The fries are completely safe and so is the shake. I eat here once a week. Note: be sure to ask for no spread on your burger and if you are dining with someone else, be sure to get your GF meal in a separate bag. Us Celiacs can never be too careful!
Moved here from CA where I regularly relied on In-N-Out for my fast food option. The Culebra location went above and beyond by asking me how I wanted everything bagged (I was ordering for my entire family in which I'm the only gluten free person). The employee even let me know that they changed their gloves to prepare my order. I was impressed! Make sure you specify that you have a gluten allergy when you order your protein style burger! ENJOY!
Yes
I can always rely on the protein burger and fries.
No
5/24 It’s still busy, it’s still clean, and it’s still safe. This place is always busy, but it’s clean and it’s safe.
— Very
— No gluten-free information on the menu
— Some
— Good
Tell them you are gluten free and they will note it in the order. Get burgers “protein style” for a lettuce wrap instead of buns. Fries are 100% safe! Never had any issues here, just don’t forget to tell them you have a gluten allergy so they take the necessary precautions for CC
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I had heard it would be safe and I was not disappointed. Dedicated fryer for fries. Burger served protein style (lettuce wrapped) and on separate tray from rest of non GF order. Employee verified gluten allergy on fries and burger order. Symptom free and first fries in 4 months!
— Somewhat
— No gluten-free information on the menu
— Some
— Good
HUGE shout out to the staff at this establishment today. This was my first dine out experience at fast food since being diagnosed with lupus and celiacs. The young lady at the register quadruple checked my order and also verified with the manager and working staff about it coming through. Then once my order came up the manager stood at the counter until it was picked up telling everyone to keep my order seperate from my son and husbands (non gluten free) order. I felt so incredibly safe and can’t say enough how much that meant to me today. Thank you
— Very
— Most/All
— Excellent
The protein style at in-n-out is my to go. The fries are amazing with no risk of cross contamination.
— Somewhat
— Some
— Excellent