Jack's Urban Eats
3 recent ratings
$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Salad, Sandwiches
Safety Rating
2 ratings
As rated by the community
Laguna Crossroads
7701 Laguna Blvd #420
Elk Grove, CA 95758
Most Recent Reviews
Review
Never had an issue. Staff always takes care to separate from the rest of the food.
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They used a separate fryer and a separate board and knife. So careful.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for kids
- Good for lunch
- Good for takeout
- Good vegetarian options
- Offers online ordering
- Offers outdoor seating
Review
Love Jack’s. We’ve been coming here for years and we can continue to do so after my daughter’s diagnosis. They have a dedicated fryer for fries, gluten free bun option, tons of tasty salads, and lots of GF entrees.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Photos
More Reviews
Review
They have Udi's bread for your sandwich of any choosing, plus when I told them I was gluten free, the employee changed out all the equipment so as not to cause cross contamination. Very pleasant experience.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They had a gluten free menu that also told you how to make certain items gluten free by substitution. Would use a separate work space as well.
Reviews of this Chain
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They don’t technically have a gf menu, but if you say you’re celiac as you order, they’re prepare your salad or sandwich, on gluten-free bread, in the back for you! They have a dedicated fryer for the fries, too!!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Staff is knowledgeable and can answer questions
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Good vegan options
- Good vegetarian options
- Good with other allergies
- Offers delivery
- Offers online ordering
- Offers outdoor seating
Review
Asked about whether it was a preference or alergy. Measures taken to prevent cross contact. Ordered the Hulumi Sandwich. Fast service.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Other
Other Characteristics
- Good for lunch
- Offers outdoor seating
Review
I have celiac and have eaten here multiple times with no problems. I use a tester to test for gluten content. Tonight for the first time ever all three dishes tested positive for gluten (at least 20 ppm). We ordered the lemon thyme chicken breast (made in the microwave instead of the grill), garlic fries (was told they'd be made in the dedicated fryer) and the classic steak sandwhich on a gluten free bun).
I order the chicken and garlic fries every time I go.
I'm not writing this place off because it has tested gluten free dozens of other times I've been there. The place was jam packed busy and I did take out. There were other take out orders waiting as well. I believe it's highly likely the message about celiac and no gluten may not have made it to the person preparing the food or their usual safe practices weren't followed.
Or perhaps for the fries at least, I was given someone else's order (i noticed most people were ordering garlic fries).
My advice is to go during slower times and watch to be sure safe practices are flowed.
Review
I’ve eaten at least a dozen times at the Fresno location. Haven’t had a problem until yesterday. Within 30 minutes I was bloated, and very sick that night. In times past the server was very knowledgeable, yesterday they didn’t really seem to know what items had gluten. I should’ve known better.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
More Info