Asked about whether it was a preference or alergy. Measures taken to prevent cross contact. Ordered the Hulumi Sandwich. Fast service.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Average
Friendly and helpful
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Never had an issue. Staff always takes care to separate from the rest of the food.
— No gluten-free information on the menu
— Most/All
— Excellent
They don’t technically have a gf menu, but if you say you’re celiac as you order, they’re prepare your salad or sandwich, on gluten-free bread, in the back for you! They have a dedicated fryer for the fries, too!!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I have celiac and have eaten here multiple times with no problems. I use a tester to test for gluten content. Tonight for the first time ever all three dishes tested positive for gluten (at least 20 ppm). We ordered the lemon thyme chicken breast (made in the microwave instead of the grill), garlic fries (was told they'd be made in the dedicated fryer) and the classic steak sandwhich on a gluten free bun).
I order the chicken and garlic fries every time I go.
I'm not writing this place off because it has tested gluten free dozens of other times I've been there. The place was jam packed busy and I did take out. There were other take out orders waiting as well. I believe it's highly likely the message about celiac and no gluten may not have made it to the person preparing the food or their usual safe practices weren't followed.
Or perhaps for the fries at least, I was given someone else's order (i noticed most people were ordering garlic fries).
My advice is to go during slower times and watch to be sure safe practices are flowed.
They used a separate fryer and a separate board and knife. So careful.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent