Jason's Deli

4.0 stars 4.0 out of 5 2 ratings

10321-A Katy Freeway, Houston, TX 77024

(713) 467-2007
  • User profile picture thumbnail
    3 ratingMay 13, 2015

    Some of the employees here need sensitivity training for people who are gluten intolerant. I asked for a Italian dressing when I ordered my pre-made salad. I don't eat off the salad bar b/c people often drop things while serving themselves. The woman who delivered my salad told me to get my dressing off the salad bar. I told her I didn't want things off the salad bar b/c people drop food in it. She then told me I needed to go get it and I should eat crackers!!! I'm hoping she is just completely unaware of what it means to be gluten intolerant - if not that was unusually cruel. I then had to go up to the front myself and ask for dressing from the bottle and this employee followed me up while laughing at me. She proceeded to speak Spanish regarding me to the other employees. I was eventually able to get a very nice lady to help me but this one employee was very rude. I hope she just doesn't know what gluten intolerance is.

  • User profile picture thumbnail
    5 ratingDecember 11, 2012

    So easy to eat gf here. Lots of choices and they're all delicious.

  • User profile picture thumbnail
    1 ratingJuly 30, 2016

    3999 Edwards Road, Cincinnati, OH 45209

    I should have looked at the dates on the previous reviews. I ate here based on the 'Celiac Friendly' votes. they specifically say on their menu that they are not 'Celiac Safe', but I went against my better judgement, thinking maybe it was just to protect themselves. Apparently not. Definitely got sick from here. Great gluten free menu if Celiac is not an issue for you.

  • User profile picture thumbnail
    5 ratingJuly 23, 2016

    8874 McGaw Rd, Columbia, MD 21045

    I go there often.They always ask about allergys. Never gotten sick. GF stuff is packaged differently.

  • User profile picture thumbnail
    5 ratingJuly 22, 2016

    7565 France Avenue South, Edina, MN 55435

    Amazing as always!!!

  • User profile picture thumbnail
    5 ratingJuly 15, 2016

    945 Ernest W. Barrett Pkwy, Kennesaw, GA 30144

    A perfect place for lunch. Any sandwich can be gluten free, great salad bar, plus gluten free cookies for dessert

  • User profile picture thumbnail
    4 ratingJuly 13, 2016

    12320 L Street, Omaha, NE 68137

    Hit and miss. It's great food but high risk for CC. I'm a Celiac, and would say it's usually okay for Celiacs but not always the safest option.

  • User profile picture thumbnail
    1 ratingJuly 10, 2016

    7305 Arroyo Crossing Parkway, Las Vegas, NV 89113

    Dirty run down store. To many employees asking me if I need anything.

  • User profile picture thumbnail
    5 ratingJuly 09, 2016

    2907 Washington Road, Bldg 500, Augusta, GA 30909

    Everyone is always friendly and they are very careful and go out of their way to accommodate us.

  • User profile picture thumbnail
    5 ratingJuly 07, 2016

    3065 Mallory Lane, Franklin, TN 37067

    I can't eat much there but be careful of the salad bar because there is a crazy amount of cross contamination

  • User profile picture thumbnail
    5 ratingJuly 07, 2016

    5819 NW Loop 410, San Antonio, TX 78238

    We bring our 3 year old celiac to get the gf chicken nuggets and they are delicious! never had a cross contamination issue as they use a separate area and even change their gloves. Gluten free desert includes snickerdoodles and ice cream!

  • User profile picture thumbnail
    1 ratingJuly 06, 2016

    1975 S. Hurstbourne Pkwy, Louisville, KY 40220

    I have been there twice, had reactions both times. Will never go back.

  • User profile picture thumbnail
    3 ratingJuly 05, 2016

    1409 Main St, Dallas, TX 75202

    This location is not celiac friendly at all. My daughter's potato came out on the same platter with the rest of the glutenized food. It was on a regular plate. Generally, it is in a to go potato container with a plastic top on it and the gluten warning sticker on it. Now, I know and understand that there is a risk here but at all of the other Jason's we have been to they try to do their best to avoid the risk when we tell them our daughter is celiac and the manager even handles it. And we have been to many Jason's in several states. Be careful at this location!

  • User profile picture thumbnail
    5 ratingJuly 03, 2016

    943 North Green River Road, Evansville, IN 47715

    I've probably eaten here at least 25 times, and never a GF problem. The ice cream (free with any meal) is a nice bonus.

  • User profile picture thumbnail
    1 ratingJuly 03, 2016

    6061 East Broadway Boulevard, Tucson, AZ 85711

    They say right on their menu that they are not safe if you have celiac. Why bother?

  • User profile picture thumbnail
    4 ratingJuly 03, 2016

    4554 Virginia Beach Blvd. Suite 980, Virginia Beach, VA 23462

    They are very careful to say they are gluten sensitive, not gluten free. I am gluten free and ordered the black bean, roasted corn, and blue tortilla chip salad. It was good. I was fine. We were a party of 9 and there were 3 mistakes when our good came to our table, but they fixed everything no problem. And, the kids enjoyed the free soft serve ice cream!

  • User profile picture thumbnail
    3 ratingJuly 02, 2016

    17275 North 79th Ave Suite 100, Glendale, AZ 85308

    They specify that NOTHING is safe for people with celiac disease. For whatever reason they don't know how to avoid cross contamination yet they say they change their gloves... I had the sandwich with gluten free bread and was fine, it was great actually, and fruit doesn't seem dangerous so that was good too. You can have a safe lunch here just be adamant about them keeping covered.

  • User profile picture thumbnail
    1 ratingJune 26, 2016

    17275 North 79th Ave Suite 100, Glendale, AZ 85308

    Got food poisoning here (not just glutened). They denied, denied, denied. Avoid!!

  • User profile picture thumbnail
    2 ratingJune 26, 2016

    2159 York Rd, Lutherville-Timonium, MD 21093

    Gluten free options are not intended for people who actually need to eat gluten free. Nothing wrong with the food quality as far as I'm aware.

  • User profile picture thumbnail
    5 ratingJune 26, 2016

    410 North Hurstbourne Parkway, Louisville, KY 40222

    Great chicken salad sandwich made with pineapple!

  • User profile picture thumbnail
    3 ratingJune 24, 2016

    2000 N Rock Road Ste 108, Wichita, KS 67208

    Not for people with celiac. cross contamination is very possible. they assure that they change gloves, etc, they assured us the chips were gluten free, but they weren't. great food, but my son couldn't eat there.

  • User profile picture thumbnail
    5 ratingJune 22, 2016

    824 Woods Crossing Road, Greenville, SC 29607

    Awesome place for celiac to go. I go regularly with friends! There is a good salad bar, baked potato or a range of sandwhiches on gluten free bread. Ice cream comes with every meal.

  • User profile picture thumbnail
    5 ratingJune 17, 2016

    943 North Green River Road, Evansville, IN 47715

    My wife and I have had multiple good experiences here with both salads and sandwiches. I'm extremely gluten sensitive and have never had an issue.

  • User profile picture thumbnail
    5 ratingJune 15, 2016

    95 N Moorland Rd, Brookfield, WI 53005

    I have Celiac and have eaten at many Jason's Deli restaurants, including this one. I've never gotten sick. Plus, they have prepackaged soft Udi cookies for dessert that are so delicious!!

  • User profile picture thumbnail
    5 ratingJune 13, 2016

    2311 Santa Barbara, Cape Coral, FL 33991

    I have Celiac and two of my children also have gluten allergies. We LOVE Jason's Deli! We come at least a few times per month and appreciate the GF options and care that they take in avoiding cross-contamination. 😊

  • User profile picture thumbnail
    5 ratingJune 12, 2016

    178 S. Rio Grande Suite 100, Salt Lake City, UT 84101

    They use Udi's bread and follow safe practices when preparing sandwiches.

  • User profile picture thumbnail
    5 ratingJune 10, 2016

    12320 L Street, Omaha, NE 68137

    staff is knowledgeable and very friendly. several menu options for gf

  • User profile picture thumbnail
    4 ratingJune 06, 2016

    2115 Gunbarrel Road, Chattanooga, TN 37421

    New menu with designed gluten free items. Now offer gluten free bread for all sandwiches!

  • User profile picture thumbnail
    5 ratingMay 28, 2016

    775 Yard Street #190, Grandview Heights, OH 43212

    So very delicious!! I had a turkey sandwich with tomato and provolone and it was very good! Great about cross contamination!

  • User profile picture thumbnail
    5 ratingMay 28, 2016

    775 Yard Street #190, Grandview Heights, OH 43212

    So very delicious!! I had a turkey sandwich with tomato and provolone and it was very good! Great about cross contamination!

  • User profile picture thumbnail
    5 ratingMay 28, 2016

    3910 University Ave, West Des Moines, IA 50266

    They are very thorough with preventing cross contamination and have lots of options on their menu. I highly recommend them!

  • User profile picture thumbnail
    5 ratingMay 25, 2016

    745 E Joyce Blvd #114, Fayetteville, AR 72703

    I can only speak for the prepared entrees - I am a pretty sensitive celiac so I never risk the salad bar and all the cross contamination. They have such a great array of sandwiches, and they take such pains to limit cross contamination, that I almost never order sandwiches elsewhere. Most places I just wouldn't risk a sandwich if I couldn't see it being prepared! Here they change their gloves and use a dedicated prep space. The manager is incredibly helpful and has helped me choose gluten free side items on many occasions. Also the free ice cream machine and chocolate sauce are gluten free!

  • User profile picture thumbnail
    4 ratingMay 23, 2016

    4130 East 82nd Street, Indianapolis, IN 46250

    Entire gluten free menu! Very friendly staff! Even though one staff didn't know my answers, the other staff was very knowledgeable and helped trained her on gf. My son had the gluten free chicken nuggets, which he was less impressed with, but it's a great place to try. If you are Celiac however, they do warn that there is possible cc and more for gluten sensitivities and diets than people diagnosed with celiac

  • User profile picture thumbnail
    4 ratingMay 23, 2016

    9026 North Skyview Avenue, Kansas City, MO 64154

    We had never heard of this chain, but stumbled upon this location when we were looking for some quick food before heading to the airport. Their GF disclaimer is pretty long, but it shows that they understand the severity of cross contamination. Ask for the GF menu at the register because the GF options are not listed on the hanging menu. We each got soup and salads and were very pleased. The kitchen is open, so you can watch them prepare your food. I watched them change gloves and put everything on a separate purple cutting board. When our food arrived, it was all labeled gluten free. It seems like cross contamination would be a fear here, but from what I saw they take every precaution and take cross contamination seriously. Steer clear of the salad bar, obviously. Pasta and croutons everywhere! There's also free ice cream! My husband wiped down the nozzle and we each had a small bowl of ice cream. What a treat! This location is literally five minutes from the airport(we even saw it from the airplane after we took off), so it's a great location. We had a great experience at Jason's Deli and we left wishing there were locations in Massachusetts.

  • User profile picture thumbnail
    4 ratingMay 23, 2016

    4545 N Oracle Rd Suite 121, Tucson, AZ 85705

    Somewhat limited menu, but the salad I had was great and the staff was knowledgeable.

  • User profile picture thumbnail
    5 ratingMay 20, 2016

    6260 W 95th Street, Oaklawn, IL 60453

    Exceptional service, food, and knowledgable staff. Plus, free soft serve ice cream for dessert is a win!

  • User profile picture thumbnail
    4 ratingMay 20, 2016

    1509 W New Haven Ave, Melbourne, FL 32904

    We came in right before closing. The guy behind the counter asked about a gluten allergy and said he would prepare the food separately with new gloves on to avoid cross contamination. Good sandwich. Too soon to tell if I'll react because I just finished it but so far so good.

  • User profile picture thumbnail
    5 ratingMay 19, 2016

    2700 Richmond Rd #16, Texarkana, TX 75503

    I have CD and they were very careful ! 👍

  • User profile picture thumbnail
    1 ratingMay 14, 2016

    1330 E. 15th Street, Tulsa, OK 74120

    Pro: They offer GF (Bread, Cookie) but Con: Staff doesn't take it seriously. I never saw the staff changed gloves after handling Non-GF bread. Manager ask "how GF are you" after making a sandwich without GF Bread.

  • User profile picture thumbnail
    1 ratingMay 04, 2016

    78 SE 33rd Street, Edmond, OK 73013

    Pretty sure of a cross contamination

  • User profile picture thumbnail
    1 ratingApril 30, 2016

    Dallas Love Field Airport, 8008 Cedar Springs Road, Dallas, TX 75235

    no gluten free menu at the airport :(

  • User profile picture thumbnail
    5 ratingApril 27, 2016

    951 W. I-20 Suite 109, Arlington, TX 76017

    This chain, including this store, consistently provides an extremely safe environment for eating gluten and dairy free. I feel very confident eating here. Since I don't have many choices, I eat here frequently. Some of the staff members know me -- and almost have my usual order memorized! I am very pleased to recommend Jasons.

  • User profile picture thumbnail
    3 ratingApril 26, 2016

    4554 Virginia Beach Blvd. Suite 980, Virginia Beach, VA 23462

    I was glutened here today. I love the many options they try to provide for the gluten free community and this made me very trusting of their training with handling food for those with allergies, however I absolutely believe there was an issue with cross contamination at this location. I was very, very sick after eating lunch here and will not be returning to this location. If you eat here I would definitely stand at the counter and watch them make your food.

  • User profile picture thumbnail
    5 ratingApril 24, 2016

    12320 L Street, Omaha, NE 68137

    Staff super friendly and knowledgeable. Lots of menu choices!

  • User profile picture thumbnail
    5 ratingApril 23, 2016

    20117 US-19, Cranberry Twp, PA 16066

    My new favorite place to eat!!

  • User profile picture thumbnail
    5 ratingApril 13, 2016

    19755 Hwy 59 N, Humble, TX 77338

    Great GF bread. I love this place

  • User profile picture thumbnail
    1 ratingApril 10, 2016

    8421 Brier Creek Pkwy. #101, Raleigh, NC 27617

    omg. the gal who took our order got it wrong. I'm allergic to wheat and cannot afford to have a mistake. I was very clear. I am allergic and need my food prepared separate with clean knives. she said no problem. got my sandwich and it was regular rye. good thing I know the difference. took it to the manager. made the correct one but no remorse. it could have killed me

  • User profile picture thumbnail
    5 ratingApril 09, 2016

    9525 East County Line Rd, Englewood, CO 80112

    They have a whole gluten "free" menu with lots of choices. So glad I found them!

  • User profile picture thumbnail
    1 ratingApril 02, 2016

    1506 Airport Boulevard, Pensacola, FL 32504

    Basically clueless on what gluten free means! We ordered a gluten free hot dog off of their children's menu for my son who has Celiacs. It came with an allergy sticker on it. I opened it up & it obviously was a regular hot dog bun. I went to the counter & was told by the manager, "we don't have gluten free buns, but we did follow protocol by changing our gloves." They gave me a cold piece of untoasted bread with the hot dog. My son ended up eating my gluten free turkey sandwich which was terrible.

  • User profile picture thumbnail
    5 ratingMarch 26, 2016

    10225 Research Blvd. Suite 1010, Austin, TX 78759

    I always get a turkey sandwich with tomato, lettuce and avocado. I also get chips and a gf cookie if they have it. Love it. I was cautious at first because it seems cross contamination would be an issue there but I never had any issue with illness after eating there

  • User profile picture thumbnail
    5 ratingMarch 25, 2016

    4130 East 82nd Street, Indianapolis, IN 46250

    Love the gluten free chicken nuggets. I have dairy, soy, and egg intolerances too. Staff even looked up salad dressings for dairy & soy to be sure they were giving me the proper info. Excellent experience! Will be back.

  • User profile picture thumbnail
    4 ratingMarch 19, 2016

    975 Savannah Highway #9, Charleston, SC 29407

    Great and plentiful GF options! The staff are very knowledgeable too.

Monday
10:00 am - 10:00 pm
Tuesday
10:00 am - 10:00 pm
Wednesday
10:00 am - 10:00 pm
Thursday
10:00 am - 10:00 pm
Friday
10:00 am - 10:00 pm
Saturday
10:00 am - 10:00 pm
Sunday
10:00 am - 10:00 pm

CLICK LIKE to connect with us on Facebook
map of Jason's Deli

Nearby restaurants

Do you own a gluten-free friendly business?
Contact us to talk about your advertising options.