Basically clueless on what gluten free means! We ordered a gluten free hot dog off of their children's menu for my son who has Celiacs. It came with an allergy sticker on it. I opened it up & it obviously was a regular hot dog bun. I went to the counter & was told by the manager, "we don't have gluten free buns, but we did follow protocol by changing our gloves." They gave me a cold piece of untoasted bread with the hot dog. My son ended up eating my gluten free turkey sandwich which was terrible.
Decent options but we definitely had gluten contamination with our meal. I am so sick right now and my joints are locking up and my son who is gluten sensitive is bouncing off the walls. They also left my husband's order out of the to go order. Bummed because this was our first try with Jason's deli.
They had a gluten free menu but there were bread crumbs EVERYWHERE on their prep bar. Did not look celiac friendly at all!! We turned around and left.
My son is gluten sensitive and was so excited to enjoy a peanut butter and jelly sandwich! Free ice cream for everyone too. Super friendly staff. Lots of healthy options for everyone. We loved it!!
Yes it's Celiac friendly! this is a fantastic chain and our family has always had great experiences here. The gluten free tomato basil soup is EXCELLENT! Sandwiches on gluten-free bread are also a treat... and who doesn't love their very extensive salad bar selection? Always happy eating here!
The first time I went here I had no problems but the second time they brought out my GF sandwich wrapped and stamped with the "GF" sticker like they normally do but the sandwich was made on a croissant NOT the GF bread. I thought since it was wrapped, stamped and shown on my receipt as GF that it was safe but as I soon discovered two-bites in, it definitely was NOT GF! The manager was very apologetic but didn't even offer me a refund. I made sure he understood the implications of a mix-up like this for fellow celiacs. Luckily my reaction is not extreme enough to require any immediate medical intervention, it just makes me horribly sick to my stomach, but for my fellow celiacs with more extreme reactions BEWARE and check twice when eating here.
Very good sandwich. I got to have a whole sandwich, not just the filler on a plate or bowl. Good service.
Great sandwiches, on gluten free bread!! Perfect lunch place!
so yummy, lots of options
Excellent! Always very attentive to my needs.
This was an all together great experience. I got the chicken nuggets because I didn't know about the sandwich bread and they were very good. They are breaded in a corn meal batter. And after a slight mix up the manager gave us 2 free meals and there is free ice cream!!!
I've always had good luck, but I usually reinforce when I order that it's an allergy not a lifestyle choice and ask specifically that they change gloves etc. There is a chance for cross contamination since it's not a totally GF kitchen, but that's a risk anytime I eat out, so I think it's worth it! The chicken nuggets are delicious!
Good GF fast food restaurant.
Had an awesome gluten free sandwich with gluten free bread. It was loaded with meat. Got mine with ham, pastrami, red onion and mustard. Even had free gluten free ice cream. Knowledgeable and changed gloves, as I requested. Would definety eat here again!
I love Jason's deli, but was highly disappointed by this location. First off, I was looking forward to landing in Dallas and going straight to Jason's for a gluten free sandwich. My connection fight from St Louis was supposed to land in Dallas at 4pm. But it was delayed (thanks to the airline giving our plane away to a different flight with mechanical issues!!). So we did not land until 9pm in Dallas. St Louis airport had zero GF options except for raw almonds at the gift shop. As soon as I got off the plane in Dallas, headed straight to Jason's. It was about 9:10. Asked the lady at the counter for a gluten free sandwich, and she told me "sorry, we just closed". Didn't say anything else. People were still making food behind the counter. Are you kidding? Told her I didn't get lunch OR dinner today, due to crappy choices in St Louis airport, and delayed flight. Didn't seem to phase this chick. So on my departure flight two days later, headed again to Jason's, for lunch. It was 11am. After asking for a gluten free sandwich, the lady at the counter said "sorry, we don't have gluten free bread at this location". Wow. So yet another traveling day with no food options, since Jason's was my only hope. Totally let down by them. Only safe and healthy option was a small fruit cup at a ridiculous price. Just for the heck of it, I asked the lady what time they close at night. She said that closing time "just depends". Depends on when the last flight is. She said it could be 9:00, could be 10:00. That pissed me off even more, since the people on this flight were already royally screwed over by the 5 hour delay. (I missed a business dinner, and I heard another business traveler say she completely missed the whole reason for her business trip to Dallas...needed to be there in the afternoon, but we didn't arrive til way after that event was done.) I really really hope the airline doesn't screw up again for my connection in St Louis. If so, I'll be starving just as much today as I did on my inbound flight. Fun, fun, fun being a Celiac and traveling. Nuts and fruit snacks in my carry on bag only sustain for so long...
Staff understands and delicious sandwiches. The salami is listed as gluten free but I got sick when I ate it once, so I have had the turkey instead.
Loved the sandwiches here. I didnt get sick and the employees were careful not to cross contaminate. I have been lucky to have two people who cared about changing their gloves and using the gluten free assigned tools. I would make sure I watched them when making my food just to be sure
great food love the gluten free options it our new ho to deli.
Jason's Deli at airport has no gluten free options
Very good! Great GF menu and very safe to eat there.
We are on our way to Colorado, and we stopped here for dinner. My daughter has a wheat allergy, along with other foods. They have a kids menu that was gluten free! Staff answered all my questions, the manager said they are very careful with cross contamination. He said they deal with many celiacs. The GF bread is fantastic! I hope the Jason's Delis back home are like this. If so, this will become our new go to place for safe eating.