Great experience! I did have to ask them to clean the counter and change gloves, but they completely understood.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They are always very accommodating and do a great job to ensure my sub is safe!
Yes
The staff was awesome! Great GF sub roll was placed on a clean sheet of paper before sent down the line. Clean knife, everyone changed their gloves, separate mayo, etc. Best GF experience yet!
Yes
Their staff was so knowledgeable!! They cleaned all of the equipment and used separate knives for me. Safe and nearby!!
Yes
The staff was very helpful when we told them we needed gluten free due to an allergy! They wiped down the equipment, changed gloves and used different utensils. Thank you so much for your great service!
Yes
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent