They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
I love that they take it so seriously. And now they offer Udis gluten free snicker doodle cookies. 😃makes my heart happy!!! Thank you Brian and Tim.
— Yes, the establishment is dedicated gluten-free
— Excellent
They are fantastic! I was told the owner is Celiac and they wipe everything down, change gloves and are very cautious. This location is highly recommended and delicious!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
IMO, the staff and managers I’ve encountered are very knowledgeable about Celiac/importance of GF for people and cautious about cross contamination. They ask “allergy or preference?” When I requested gf, which I appreciate. I’ve been in to this location several times over that past 6 months and EVERY single time, prior to starting on my order, they have cleaned surfaces, changed gloves, made my sandwich in a separate area from other sandwiches, and packaged my sandwich in double paper and it’s own bag, separate from other sandwiches in the order. They keep their Udi’s gluten free bread double-wrapped and separate from everything else, they also have (and use!) dedicated (color-coded) knives and utensils for GF orders. All meat and cheeses are GF, so no risk of CC from the meat slicer. Oh, and they offer Udi’s Snickerdoodle cookies as a desert option!
— Very
— Most/All
— Excellent
They have gluten free options and a separate prep station for gluten free orders too. They are delicious
— Very
— Most/All
— Excellent
They are so careful! Individually packaged GF subs, different utensils used, separate, cleaned prep area, cleaned equipment before prep, gloves changed, employees knowledgeable about GF protocols and owner himself has Celiac. I’ve eaten here several times very safely with no reactions.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
They prepared the sandwich in a separate area. Made extra precautions for cross contamination. Excellent experience. Udi’s rolls.
— Very
— Some
— Good
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent
Always wipe down equipment, change gloves, and use specific trays and tools to make sure no cross contamination occurs! They also have a separate squeeze mayo they use instead of putting the knife in an already touched one. Very nice
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent