Jersey Mike's Subs

Have udis gluten free rolls. Have had no issues at this establishment! Completely understand there is a possibility of cross contamination. Food is always fresh. They always take care to change gloves and utilize the separate toppings. Thanks for taking the added steps!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering

Ugh! I ordered a GF sub online and used the “Special Instructions” box to tell them I had celiac and to please take extra care to avoid cross contamination . I even left a large tip and profusely thanked them. I usually go in to order, but on many occasions other locations said they take super good care and just letting them know in the instruction box is enough.

So I came in to the restaurant just as the guy was spreading mayonnaise on my sub. He was dipping the knife into the mayo on the common line. I apologized and told him now the sandwich was contaminated. I asked him to top it with stuff from the back. So him and another person (seemed like a boss) remade the sandwich using mayo from a squeeze bottle. Then the first guy reaches into the common line lettuce and plops it onto my sandwich, the supervisor-y guy elbowed him and he removed the lettuce and got new lettuce … and then topped my sub with tomato from the common line. I couldn’t believe it! I don’t like confrontation and the shop was getting busy. So I figured I’d give the sub to my husband and find something in the freezer for dinner instead.

The whole ride home I convinced myself that I was being paranoid. He took most of the lettuce off, and besides, how contaminated could it really be? And the tomatoes he grabbed were on the very top of the metal container. So I trusted it … and have spent the last two days in glutenous, painful misery.

Rule #1 - Don’t second guess the amount of contamination from a sub shop!

Rule #2 - never ever ever order a sub from anywhere without watching like a hawk and always speak up.

I don’t want to eat any sub from anywhere for a long time, but in the future when I do, I’ll skip this location for sure!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent