Their employees are mostly knowledgeable in what items are Gluten Free and/or Celiac friendly. BUT they do not have many options available for those that are Celiac.
I asked if they took precautions against cross contamination & they said they do. I ordered a gluten free sandwich & she put the gf bread under the edge of the slicer & the slicer has gluten bread crumbs all over it, by gravity they will fall on my gf bread. Then she started slicing the meat without ever cleaning the slicer first (other locations I’ve been to clean the slicer thoroughly before anything else). At that point I left & ate elsewhere. I contacted corporate via online contact form & never even received a response. Very unsafe & poor customer service.
No
I don't crave subs very often but if you do then this is a decent option. They do have gf sub buns and do change gloves. I wish they had gf cookies but alas that's life lol.
Update: I got a sub again today and they now do have Udi's gf snickerdoodles. They're soft and very good too!
— Somewhat
— Some
— Excellent
The staff was awesome and did a great job avoiding any chance of contamination. They prepared my cold sandwich in a separate area that was covered with fresh deli paper and used fresh gloves. Glad to have this as an option in the future!
— Somewhat
— Good
Excellent experience! Cleaned all surfaces before they began, got fresh papers, clean utensils, fresh ingredients untouched in a back cooler, mayo squeeze bottle…. Just a very wonderful and safe experience. Will be back!!!
— Very
I absolutely love this place! I’ve seen them prepare the food myself, and they take all the proper precautions, including separate prep areas and changing gloves. I get the gluten free bread sub as well as the bowl. I’ve never had an issue, but I do not have Celiac’s, so I can’t speak for that. They also have Udi’s cookies if you want a meal.
— Very
— Most/All
— Excellent
Went to Jersey Mike’s today and it was great! They were really nice and when I told the worker that I wanted gluten free bread she asked if it was an allergy or preference! They made the sub in a separate place and even had instructions on the wall for handling the gluten free sandwiches! They also gluten free cookies! Definitely will be going here again!
— Very
— Most/All
— Excellent