I have been here a few times since they have opened, have not had a reaction and still feel fairly safe eating here. It seemed a bit safer when they first opened; they went from allergies in a different bag they wouldn't even hand to others, to placing them in the same bag with other subs unlabeled.
— Somewhat
— No gluten-free information on the menu
— Some
— Average
I decided to give this place a try after reading positive reviews. The gluten free bread is individually wrapped and kept separate from the regular bread. I mentioned it was an allergy and that was relayed to the cook. He finished the previous order, poured water over the flat top and scraped it down. Changed gloves and prepped the bread on a separate paper. I also saw a second slicer in the back, so that may be where gluten free cold cuts are sliced. It was just past normal lunch time, so not very busy. That may affect your personal experience. I’d probably get a cold sub if it was crowded so they wouldn’t have to clear the grill just for me. The Philly was pretty good and hit the spot. Bread was soft and stayed together. Not sure of the brand. They have some Udis dessert on the counter, maybe cookies or brownies? All in all, felt safe and happy I could pop in for a quick sandwich.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Good
New fav place! Nice and attentive staff. Separate slicer for deli meats, separate tools on clean grill for steak and cheese - my teen was thrilled. Udi’s rolls, glove changes in sight!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I've visited Jersey Mikes twice in the past week and the staff have been amazing. The first visit was last weekend. Everyone changed their gloves, wiped down everything, and used a designated gluten free knife. They use Udes sub rolls and have Udes cookies for sale as well. My first sub was a turkey and cheese, it wad delicious. My second visit I got a hot sub #26, chicken bacon ranch and it was equally good.
— Very
— No gluten-free information on the menu
— Most/All
— Good
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent