Everytime I have eaten here I've been sick! They do not use the back separate "gluten free" prep station like they are supposed to or in the way it's designed to be used. Disappointing...
When the staff found out it was my daughter’s very first sub (who has Celiac) they went all out!! Wiped down the machine used to cut the meat, very careful about changing gloves, using fresh produce. We will definitely be back!!
Yes
Separate prep area for GF! Our son couldn’t be happier!
Yes
My daughter (Celiac) and myself went last week. They asked right away if it was an allergy or not. They preceded to a separate cutting station and separate condiments for her sub. They did a great job. Will be back!
Yes
We ordered a sub on the gluten free bun. We were asked if it was for an allergy and said yes (Celiacs). They made the sub in a separate area so there wouldn’t be cross contamination. The Udi’s bun was really good too!
Yes
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent