Jersey Mike's Subs

8 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

18015 Garland Groh Blvd
Hagerstown, MD 21740

Most Recent Reviews


Celiac

Overall Rating

Review


4th Jersey Mike’s I’ve ordered GF in, 1st to make me nervous. Slicer is surrounded by bread and covered in crumbs, my sub was messed up twice while making it. Had I wanted a cold cut which I’ve ordered in the past at other locations, it would have been a no go given the condition of the slicer. Will not return to this one. True Celiacs like me: skip this location

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Contaminated sub twice while making it. Their GF bread was ridiculously stale. Like crunchy stale. Which was great after they had to remake it because they contaminated it. Avoid.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Cleaned all work stations, all sandwich makers switched gloves to work on sub. Great experience.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Deli
  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegetarian Friendly

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More Reviews


Overall Rating

Review


Staff asked if allergy and provided separate surface and utensils when preparing sub. Took great care to keep safe.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


If you let them know that you have celiac disease, they'll wipe down the equipment and change gloves before making your sandwich. They also have a separate knife to cut the gf bread. There is some risk of cross-contamination with the lettuce, tomato, etc. though.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Staff was knowledgeable about cross contamination, and took care to ensure my food was safe.

Celiac friendly?

Yes

Updated 5 years ago read full review

Gluten Intolerant

Overall Rating

Updated 6 years ago read full review

Overall Rating

Review


They keep the gluten free rolls and condiments in a separate container in the back. When you mention Celiac disease, they wipe down the slicer, counter, have one person change gloves and fixes your sandwich. The manager made sure they took it seriously and wiped everything down. They even have a separate knife to cut the sub! I was impressed!! They have me back as a regular!!

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Asymptomatic Celiac

Overall Rating

Review


They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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