4th Jersey Mike’s I’ve ordered GF in, 1st to make me nervous. Slicer is surrounded by bread and covered in crumbs, my sub was messed up twice while making it. Had I wanted a cold cut which I’ve ordered in the past at other locations, it would have been a no go given the condition of the slicer. Will not return to this one. True Celiacs like me: skip this location
No
Contaminated sub twice while making it. Their GF bread was ridiculously stale. Like crunchy stale. Which was great after they had to remake it because they contaminated it. Avoid.
No
Cleaned all work stations, all sandwich makers switched gloves to work on sub. Great experience.
Staff asked if allergy and provided separate surface and utensils when preparing sub. Took great care to keep safe.
Yes
If you let them know that you have celiac disease, they'll wipe down the equipment and change gloves before making your sandwich. They also have a separate knife to cut the gf bread. There is some risk of cross-contamination with the lettuce, tomato, etc. though.
Staff was knowledgeable about cross contamination, and took care to ensure my food was safe.
Yes
They keep the gluten free rolls and condiments in a separate container in the back. When you mention Celiac disease, they wipe down the slicer, counter, have one person change gloves and fixes your sandwich. The manager made sure they took it seriously and wiped everything down. They even have a separate knife to cut the sub! I was impressed!! They have me back as a regular!!
Yes
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent