Jersey Mike's Subs

2 recent ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Sandwiches

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

73 S. State Street
Orem, UT 84058

Most Recent Reviews


Hashimoto's

Overall Rating

Review


I have been to other Jersey Mike’s locations where they had a separate prep area including separate toppings (tomatoes, lettuce, onions, etc.) but this location only uses the back slicer and proceeded to use all of the same veggie bins that sit right in front of the regular prep area where there are tons of crumbs. One of the employees had just made a regular sandwich and threw back some of the lettuce into the bin. They put your sandwich on a separate tray so the bread doesn’t get contaminated but they are not safe with the toppings.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


There sandwiches are awesome! My celiac son loves eating here. You can watch them prepare the sandwiches to make sure there isn't any CC. We've eaten here 10+ times and have never had a problem.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers online ordering
Updated 2 years ago read full review

Celiac

Overall Rating

Review


I asked what precautions they take. He said they have a separate slicer in the back but they use all of the ingredients like tomatoes, onions, and lettuce from the same prep area as the gluten bread. That area was covered in bread ends and crumbs. No way this place is safe to eat.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Gluten-Free Menu
  • Sandwiches

Categories

  • Deli
  • Dinner
  • Fast Food
  • Healthy
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Overall Rating

Review


They are not careful with cross contamination. Will not come back again !!

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Great place for a sandwich, they are so careful and knowledgable. Just ask them to hollow out some of the bread, it's a little thick.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The guy making my sandwich started making a wrap part way through on the grill, I had the girl at the check out make sure he changed his gloves again since he was about to finish my sandwich, he did it but definitely had a scowl on his face. It seemed like the other staff was knowledgeable but I would just make sure when you go to double check and watch. The lehi location seemed a lot better about being safe with gluten free. On the grill they use same utensils and area for the gluten bread just FYI.

Updated 5 years ago read full review

Gluten Intolerant

Overall Rating

Review


They change gloves and prepare sandwich in separate area. They bring it out on a tray to put your toppings on in front of you. I’ve never had an issue. My favorite is the Cali club

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


I ordered my sandwich on Udis gluten free sandwich roll. Staff was great they changed their gloves and made my food in a separate prep area. The sandwich was huge and so so yummy! And more importantly I didn’t get sick! I will defiantly be going back.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Gluten Sensitive

Overall Rating

Review


$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Asymptomatic Celiac

Overall Rating

Review


They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info