Staff communicated with one another about procedures to follow. Cleaned griddle and used a separate space to prepare the sub. Did not get sick which is always a pleasant surprise when eating out.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
The staff did not change gloves and claimed they were “new”. I had to request for equipment to be wiped down. Staff wiped slicer down RIGHT next to bowl of lettuce, etc
— Not at all
— No gluten-free information on the menu
This was perfect!!! My boyfriend is flying out of Denver and I was super hungry thankfully came across Jersey Mikes. The staff were sooo sweet and kind my diagnosis is new to me and I get so nervous! They let me watch and used all new and clean utensils with GF bread! Thank you!
— Very
— Most/All
— Excellent
Great gluten free subs.
— Gluten-free items are marked on the main menu
— Some
— Good
Great subs and the wiped down everything before making them. Excellent service.
Yes
Yes
Great sub, knowledgeable staff, no side effects! Loved the no high fructose root beer!
Yes
Amazing!! I haven’t been able to eat a sub sandwich in years!!!
Great GF subs staff is friendly knowledgeable about celiac and cross contamination πππ
Yes
The staff were very accommodating and made sure to place my sandwich on a separate tray when making it.
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent