I asked about their cross contamination procedures. They said they would change their gloves and make the sandwich on a clean paper so it wouldn't touch common surfaces. I didn't get sick. They bread they use is awesome - I almost wondered if it wasn't gluten free. This place is definitely a little pricey since they charge extra for gluten free bread, but worth it if you're really craving a sub every once in a while.
They said they would change their gloves and that the sandwich is made on a cookie sheet and paper to make sure it isn’t contaminated
The quality was horrible
Beware: This place glutenized me. The food was horrible and not worth the pain that I went through after ate here. I went through every protocol that I normally go through to ensure that my food was prepared correctly but the people just acted nonchalant about it I should’ve known better than to eat this sandwich. I would never eat here if I was a celiac.
— Not very
— No gluten-free information on the menu
— Most/All
— Poor
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent