— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
This was my first time at Jersey Mike’s and I was skeptical given how much gluten is in this place, but I have always seen great reviews of how Jersey Mike’s handles gluten free, so I went in and they didn’t disappoint and now I am a Jersey Mike’s customer for life. When I asked the first person I saw some of my gluten free questions, it was clear that he was trained right. He told me that they use Udi’s bread, which is individually wrapped and kept separate, they change their gloves, they use a separate knife and they put the bread on a new clean piece of paper. They did tell me that they use the same slicer as for non gluten free sandwiches, but that bread never touches the slicer and they could clean it. Another person - presumably the manager - heard our conversation and told me that for most Jersey Mike’s, if you call ahead, they can use a separate slicer and that some people order early in the morning before any slicer is used. He also gave me a free Udi’s GF cookie. Needless to say, I was impressed.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent