We all ordered the gluten free subs. The food tasted good, but our son, who has celiac, got sick afterwards. There was likely cross contamination. They have a separate prep station, but didn't clean the meat slicing station, which is shared. I suspect this is where the cross contamination occurred.
— Not at all
— Not Much
— Average
Ordered a gluten free sub and a gluten free snickerdoodle cookie 😍
The bread wasn’t dry and the cookie was so good. This will definitely be my go-to sandwich place.
They offer any regular or giant size sub with gluten free bread. It was so easy to order on the app and they had my food ready about 5 minutes later
— Very
— Most/All
— Excellent
got a steak and cheese sub. they cleaned the grill and changed their gloves .they have separate lettuce and tomato for the gf subs and they used a squirt bottle of mayo. Staff very friendly and willing to accommodate me.
Yes
$2.50 extra for gluten-free bread. Sandwiches are good. They were pretty good with precautions. Still, if I were super sensitive, I’d be worried about the amount of wheat flour crumbs floating around.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Service took a while. I ordered ahead of time even. I waited around 15 minutes once I arrived and was told it would take longer because of my allergy. Overall bread was hard and fell apart while eating it.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Below Average
I stopped by on a Sunday afternoon to get a gf sub. They asked allergy or preference, wiped down the counter, put down paper, used a clean knife, changed gloves, and were cool about grabbing toppings from the back. They even moved the sandwich to fresh paper at the end of the line instead of wrapping in the paper that had sat on crumbs. Altogether I was impressed! At most locations I have to correct things as I go down the line, but the two staff who interacted with me here seemed very well trained on gf protocols.
— Somewhat
— Some
— Good
They ask if you have an allergy or preference when it comes to the gluten free bread. After stating I have an allergy they cleaned the slicer, the counter, and all of the staff switched gloves. A new employee had accidentally used the mayo knife so they gave me new bread and then they use the squeeze bottle of mayo to prevent cross contamination. Everyone was very friendly, understanding, and aware of how to handle my allergy.
— Very
— Gluten-free items are marked on the main menu
— Some
— Average
Amazing processes and protocols for safe handling of gluten free sandwiches to avoid cross contact. They explained their protocol to me without me prompting or asking any leading questions, showing me that know how to prevent cross contact.
— Very
— Most/All
— Excellent