Jimmy John's

I did not get sick and their attitude towards gluten indicated they took it very seriously. However, I ordered a tuna unwich and they got both the tuna and other ingredients from the containers on the line. The sandwich preparer also wiped his fingers on his apron while making the unwich and then continued making it. They used the procedures they had been trained in and asked the shift manager who led them through the process. Probably they just need some more training.

No gf here unless you want a lettuce wrap

Celiac friendly?

No

CELIACS DO NOT EAT HERE! I'd give it zero if I could.

As a past employee, I can assure you there is NO WAY to avoid being gluten-ed here. Yes, even with an unwich, yes even with different boards and knives.The cross-contamination is crazy.

First, some of the meats still contain gluten, and many employees won't be able to tell you which ones (roast beef, cheese, all are sketchy though).

Second, all ingredients meet the same utensils at one point or another: the same meat slicer, the same bins on the cold table, the same cutting boards, spatulas, etc.

Third, bread crumb EVERYWHERE. Employees touch bread, then grab lettuce/tomatoes for said sandwich, then continue to touch bread. AKA gluten in all of the produce.

Fourth, about 90% of the employees are not going to understand celiac. They won't have a inhibition as to what to do to avoid cross contamination.

I'm telling you, if you've been "fine" eating here before as a celiac, you may want to ask your doctor if you're really celiac. There is no possible way. Please do yourself a solid and avoid.

ASIDE from its being unfriendly to celiacs, this place is truly golden. 5 stars otherwise.

Celiac friendly?

No

Well, not exactly sandwiches but lettuce wraps

Celiac friendly?

Yes

My husband and I ordered from here tonight in a rush to get dinner. I have only eaten out 2x since being diagnosed, and I am always so nervous to tell someone about celiac’s. I mentioned it immediately when I called, and, I suspect it was the manager who I spoke to, assured me they have a separate area and protocol for gluten-free. He even thanked me for mentioning it up front so that they could alert the rest of the staff before I finished placing my order. I felt fine ordering and when my husband picked it up, the person I’d spoken with showed him the special area to make sure he knew it was safe, and placed my order in a separate bag.

I can’t speak to all locations, but I did have a very good experience at this one!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

You can eat here but be on your toes!! Like most Jimmy John’s, you can go a lettuce wrap for most sandwiches. However, offering possibilities can be overcome by bad execution.

We had 3 orders ( 2 regular, one celiac), and 2 got TOTALLY messed up, despite us being the only customers that morning. Manager was very conscientious and helped intercept & redo the orders. Wrong meats, wrong sauces, wrong added items!!! We highly suspected a language barrier with the sandwich makers may have been in play, but the person entering the order also hit the wrong entries when taking our orders!

In the end, we got the right items and did okay avoiding reactions ( but we were using GluteGuard as a pre-meal enzyme…great product from Australia. Not to be confused with USA sound-allies).

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They were open to changing their gloves but told me about 8 times “we can’t guarantee that it’s gluten free”, trying to get me to not order. I got it anyway and was fine! I worked at a Jimmy John’s for 2 years and if you do an Unwich with no mayo (ask for mayo packets on the side), no spreads, no lettuce (bread crumbs get trapped in the lettuce bin a lot), insist that they change their gloves, and ask them to be careful, you should be good! A quick and tasty lunch :)

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Always fast and quick service. Very understanding of gluten allergies

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Staff very mindful of gluten free safety. No dedicated gluten free menu, but plenty of gluten free options.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent