Review of Jimmy Madison's

Very disappointing experience. Harrisonburg is my hometown and I'm here for a visit. Looked for some safe options on food. Location mentions Gluten-free on menu. I asked at the door before ordering my food if the fryer is a dedicated fry fryer or shared fryer as this can cross-contact food. Was told emphatically that it would be safe. Dropped $50 for 2 people on food only to have them come out almost 30 minutes into waiting and tell me they do not have a dedicated fryer and my fries would not be safe. I chose to order here for an entire meal. Had I been informed properly I would have went somewhere safe. I was then simply told sorry, had $5 taken off for the fries, and given some bland brisket and sent on my way. Extremely frustrating experience on my first day in town and handled poorly. Don't advertise Gluten-free without properly training your staff. Also if something like this happens management should be the one stepping up to resolve the issue and it should have been a better resolution that returning my $5 and shrugging it off.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average