Review of Landry's Seafood

8000 Lakeshore Dr, New Orleans, LA 70124

Overall Rating

Review


I do NOT recommend. I don’t even recommend for people that don’t have to concern themselves with dietary restrictions. Prices were high and food was mediocre, at best. The service was very poor, though she was sweet. She forgot requests multiple times, from drinks to salads to to go boxes, and more. I called the restaurant days prior to see if there was a GF menu. I spoke with the manager (a manager?) and was assured they are well versed in gluten restricted dietary needs. He emailed the GF menu to me and it looked ok, so we gave it a shot. Once there, I reminded the waitress upon arrival, then when I ordered and ask that she write it on the ticket. I saw her write it in there and when my plate came out, it have a huge portion of “dirty rice” on it. I asked if she was sure that this was gf because I saw white rice as my option on their gf menu. She said she double checked with the manager and they said it was safe. I said it wasn’t listed on the gf menu and she said she’d check again. She then came back and said she asked the chef and it was NOT gluten free. She said she would take it back and they would redo my meal with white rice. Thankfully, the salmon was served on a cedar plank, where nothing else was touching it, so I just kept the salmon and told her not to bother with redoing anything. Had I not been so persistent, I would’ve been sick for hours after. I find that incredibly upsetting. I couldn’t have been more cautious and clear. My recommendation for the New Orleans area is Redfish on Bourbon Street. It was amazing, full of flavor, great atmosphere, top notch service.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago

Symptomatic Celiac