Lots of Eats Thai Kitchen

4 ratings
$$ • Thai Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Dessert, Pad Thai
Safety Rating
4 ratings

As rated by the community

1211 Osgood St
North Andover, MA 01845

Most Recent Reviews


Overall Rating

Review


This is a rating from a family of reactive, symptomatic Celiacs: If you truly have celiac disease with severe reactions to gluten, look elsewhere. No cross-contact precautions here! We called and asked the restaurant what precautions they generally make to avoid gluten cross-contact. The restaurant rep shared that they use all the same cooking utensils, woks, pots, and cooking machinery for GF and gluten-free food! Even worse, they do not have any practices to prevent cross-contact other than “washing pots.”

We followed up to to ask whether they cleaned these pots thoroughly before preparing gluten free food in them and the restaurant rep said “no promises” eek! Further, when we asked whether the chefs usually to changed gloves, aprons, utensils, and surfaces and used fresh batches for safe gluten-free food prep, the restaurant rep told us just to look elsewhere because it would not be safe to eat there if someone had a true allergy or Celiac (appreciate this level of honesty as it is better safe than sorry!)

Definitely confused with all the good ratings, not sure if they are asking these types of questions, but celiacs should, especially if you’re reactive like us! Given the other positive reviews here, it was surprising and disappointing to hear this, but perhaps they’re under new management or have changed their policies. Grateful for their honesty, we took their advice and sought safe gluten-free Thai food at a different locale for safety.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 1 week ago read full review

Celiac

Overall Rating

Review


Awesome food, clearly marked. No issues. The Mango Curry is delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 weeks ago read full review

Overall Rating

Review


I’ve eaten here a few times over the years when visiting family and have never had an issue. While the GF options are limited, they’re available. I got the pad Thai and chicken satay this time around and was very pleased.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 11 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Gluten-Free Menu
  • Pad Thai

Categories

  • Asian
  • Delivery
  • Dinner
  • Healthy
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Thai
  • Vegetarian Friendly

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More Reviews


Overall Rating

Review


The chef came out to guarantee that my choices were gluten-free, even though they were marked on the menu very clearly. The pad thai was wonderful, and the soup was very tasty. The wait stop was very knowledgeable, and assured me that gloves would be changed in the kitchen for my safety.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
Updated 1 year ago read full review

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