Review of Lucille's American Cafe

Unfortunately, they didn't know what they were doing. I asked several times to talk to the manager, but he didn't come to talk to us until we were about to leave. He really didn't know what he was doing anyway, when it came to what was and wasn't really gluten free. The wait person was super nice, but he really didn't know what was and wasn't gluten free. Though the menu has items marked as gluten free, my server was warning me that parts of these meals may or may not actually be gluten free. He was concerned about cross contamination and gluten in some items that were listed as part of meals marked gluten free. I had the sense from him that the chefs may be adding things not a part of the original recipes. For example, he thought they might be adding flour to the mashed potatoes. None of the sandwiches I saw on the online gluten free menu were marked gluten free on the in-restaurant menu, though they have gluten free buns. No one seemed to be knowledgeable about which sandwiches could be made gluten free. It was impossible to make a good choice and to feel confident about it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Dog friendly