Review of Mad Noodles

I ordered pad Thai with the special instructions “I am gluten-free, and allergic to avocado, tree nuts*, eggplant, and bell pepper. *TOTALLY ok with peanut, almond, cashew, coconut. These are all medical. Please call with any questions!”

What they delivered was plain noodles with a little bit of egg and a little bit of peanut on top. No sauce, no spice level, no spices at all, etc.

As I called to describe my issue (and was annoyed that they hadn’t called to double check or confirm that I would want plain noodles), they refused to refund; This is annoying. They said that is how they serve gluten free Pad Thai and some customers like it.

Now you are informed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor