Review of Makai Plantation

Honolulu, HI 96819

Overall Rating

Review


Summary: wait staff unknowledgeable and even indignant about allergy, felt sick after burger. I ordered a bun less burger. I tried to specify it was a gluten allergy, and the server started saying there’s not many gf things there. I said sure I know but can I please have a burger. He asked if I could maybe go to the Starbucks next door to get a sandwich. I’m trying to give him the benefit of the doubt and perhaps he actually thought I could find more food there, but it felt pretty rude. I repeated no I’d like a burger. I asked him multiple times to write gluten allergy to the chef but he refused. I was so hungry I was just like fine since it’s a bun less burger. Also had to repeat 2x about fries on the side (for partner to eat). I felt pretty sick after the burger, maybe a bit of cross contamination there. Would not go back. This airport has nothing, bring food or just eat some prepackaged food in the airport

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago

Celiac