Review of McAlister's Deli

This location was great when it first opened, but has backslid quite a bit. The manager tonight was not familiar with what "Celiac" meant, and was not overly cautious when taking my order after I explained; he didn't know the gluten content of the menu items. Another cashier had to point out to him that all bread is toasted on a common toaster, so toasted gluten-free bread was not an option for someone who has to be safe. Even after that conversation, he brought my sandwich to me with toasted bread, and said he didn't remember us deciding on toasted versus non-toasted, even though he was the one taking and ringing up my order, and was standing right there when it was all discussed. I usually stick to salads, and will do so from now on if I return. From a non-food-allergy perspective, the quality and quantity of the food has also gone down.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very