Review of Nami Nori Williamsburg

Misleading Claims and Disregard for Celiac Customers at Nami Nori Williamsburg

I had an incredibly disappointing and concerning experience at Nami Nori Williamsburg, a restaurant that claims to be dedicated to serving gluten and celiac-friendly food. I don’t usually write reviews, but the blatant disregard for my health and safety have left me no choice.

Upon arriving, I made sure to inform the waitress about my Celiac disease. I was assured that Nami Nori’s entire food menu was in fact all gluten free and the only gluten they served was in the form of beer, but gluten-free beer options were also available. So I proceeded to order a gluten-free beer and when it arrived I made sure to check the label, just to be sure. I didn’t see any signs being gluten-free…

After a few minutes, the manager later approached me and admitted that the beer was, in fact, not gluten-free and would bring the actual gluten-free beer in just a moment. If I hadn’t checked the label, I surely wouldn’t starting drinking it! Later the server approached me and carelessly claimed this was an "honest mistake.”

Despite her initial apology, the waitress proceeded to avoid me for the rest of the evening. She wouldn’t talk to me but had no issue acknowledging the rest of my party. It is deeply disheartening to witness such unprofessional behaviour, especially when dealing with a health issue as critical as Celiac disease.

As someone with Celiac disease, I rely on restaurants that genuinely prioritize the safety and well-being of their customers. Nami Nori's false claims and the subsequent mishandling of my dietary needs not only put my health at risk but also undermine the credibility of their supposed dedication to gluten-free dining.

I urge those with Celiac disease or gluten sensitivities to exercise extreme caution when considering dining at Nami Nori Williamsburg. Their disregard for the health and safety of their customers is a grave concern that should not be taken lightly.

In summary, my experience at Nami Nori Williamsburg was deeply disappointing and troubling, marked by misleading claims, a lack of understanding, and a dismissive attitude towards customers with dietary restrictions.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent