New Asia

4 ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Soy Sauce
Safety Rating
2 ratings

As rated by the community

2540 Lone Oak Rd
Paducah, KY 42003

Most Recent Reviews


Overall Rating

Review


Very good food. I love Chinese and can’t have it anymore, so to find a place where I can and the food is delicious, yum!

Updated 4 years ago read full review

Overall Rating

Review


Food was hot and really good. Waitress knew what I could have—any stirfry. Lots of choices.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Just left! I went here today excited because of the gluten free listing. I ordered ham fried rice gluten free with a side of gluten free soy sauce. The waitress checked on several things for me, so I know she knew I needed gluten free. She brought me my plate, and I asked “can I have a side of GF soy sauce?” She replied. “ I don’t know if we have any. I will check.” That was an immediate red flag as you cannot make GF rice without that GF soy sauce. Another waitress came by, and we asked her about it. She told me my plate wasn’t GF, that the rice should be white, but that “it’s no big deal”. Our waitress returned to the table at this time. She informed me she wrote GF on the ticket for the kitchen, but that the chef didn’t make it correctly. Unfortunately, I had already eaten several bites. Accidents cannot happen with food sensitivities/allergies. We decided to leave. The girl at the counter said the guy in the kitchen wouldn’t come out to talk with us. That they were sorry, but then she tried to charge me for the plate of food I was wrongly served!! As we were walking out, my waitress ran to the door and told me it was GF rice. Who knows?!?! Worse than being dosed is having to explain to the wait staff why being dosed is a big deal, and that it is never NOT a big deal! We asked to have the owner call us, but no one took any of our information. The staff displayed a very nonchalant attitude towards what will be a very miserable setback for me. In my opinion, if you advertise GF, educate your staff and kitchen about it!

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Soy Sauce

Categories

  • Asian
  • Chinese
  • Restaurant
  • Takeout

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More Reviews


Celiac

Overall Rating

Review


Even has gluten free soy sauce! Most menu items can be made gluten free.

Celiac friendly?

Yes

Updated 6 years ago read full review

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