Review of New Grains Gluten-Free Bakery

A couple years ago I was excited to find your products as they tasted good and closely mimicked normal gluten-containing products. In the last year, I have thrown away many of your products because when I bought them, they were completely uncooked and doughy. Then this week I wanted to give you one last shot, so I bought your chocolate cookie. I took one bite, then realized the entire cookie was COVERED IN A WEB. I almost threw up and didn't check to see if it was made by a spider, worms, or moths, but I will NEVER eat your overpriced products again. I had heard reports of your in-home bakery being disgusting, but I wanted to ignore those. Now I simply cannot. Nevermind that Tim Lawson is a scummy criminal (google his name), I will not support a company that is increasingly inconsistent with the quality and safety of their food.

Jordan, we sincerely apologize for such an awful experience you had with New Grains products in the past. Please let us know which grocery store you made your purchase at so we can make sure they do not allow expired products to sit out on the shelves. And in the meantime, please contact us for a special apology package from us to you. We assure you, New Grains products strive to be the number one on the market as we only use the highest quality ingredients and have some of the lowest ppm traces of Gluten than any other product on the market. Thank you, sincerely New Grains.