Noodles and Company

I have celiacs and my son is gluten intolerant. We have eaten here quite frequently and have not had any problems.

When I ordered my noodles over the phone I asked for the rice noodles. The employee asked if it was for an allergy and assured me that they would use a new pan. The order came with only rice noodles, however, I got sick off of it so I believe they didn't do a very good job of preventing cross-contamination.

I went to Noodles with my coworkers and researched ahead of time on the Internet and called the restaurant. They have many modifications you can do or you can get the pad thai which has 0 modifications needed. I went to noodles and ordered the pad thai. I asked them to cook it in a new batch of water in a freshly cleaned bowl and they said that they would accommodate and watch for cross contamination. At the end of my bowl, there was a wheat macaroni noodle. After I had eaten my entire meal. Needless to say the side effects were immense. I got very sick and will never return to noodles and company again. I highly advise you to talk to the manager when you go there if you choose to go to see if you can get their support.

Celiac friendly?

No

I was very excited to eat the gluten free Mac & cheese. We called to make sure ahead of time that everything would be cooked separately, and told them i had celiac. When I went to order in person I told them the same thing, and still ended up extremely sick sadly

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

Pad Thai is a good choice for gluten avoiders. They make gluten free noodles but I’m not sure about cross contamination. Many of the sauces have gluten, including the Mac and cheese sauce. Employee was knowledgeable and helpful. This is a good choice for a quick stir fry.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Offers delivery
• Offers online ordering

I’ve had multiple poor experiences here I will not be coming back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

They have separate cookware they use for allergies and take cross contact very seriously. I have always been happy with the attention they take with my order when I mention gluten allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The staff is really friendly and open to answer questions about their menu. The guy at the register even went to confirm the Alfredo sauce didn't have gluten for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent