First, the cake is AMAZING. I would eat one every day if it was in the calorie budget 😂 super delicious & does not crumble to sawdust in your mouth.
Second, the staff (including managers) are the most unhelpful employees/owners I’ve ever had the pleasure of asking questions to.
The establishment/chain does not follow FDA requirements of listing all ingredients & information on individually packaged and sold goods. I was able to find out that they are in fact nut free (including coconut) and gluten free, but it took over 4 days and multiple complaints. I filed a complaint with corporate & still have not heard back(over six weeks ago). They will try to ask you what your allergies are “and they will check themselves to tell you if they contain it or not”, but as someone with severe nut allergies, I don’t trust others to read for ingredients they aren’t familiar with.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Excellent