Review of Old Country Place

Went in to order. Told the waitress that my wife has a severe gluten allergy. Ask if they can make a gluten free cheeseburger. She had to go ask the kitchen, and came back and said yes. She told me my order would be 20-25min. 40 minutes later my food was ready. She brought me 2 bags. Thought I was impressed because she came out with 2 bags, I asked if the single item in the bag was the gluten free order. She said yes. Of course I get to the car and hand my wife the gluten free bag, which ended up being my order which was not gluten free. My wife’s was under both my sons orders (which were not gluten free). The only thing that made the burger gluten free was it was served with out a bun. Which made me wonder why the waitress even needed to ask the kitchen if they could make a gluten free burger.

Suggestion: when someone inquired about gluten free items, ask if it is a preference or an allergy?”

Update: my wife just spoke with 2 managers. Both rude. First female said, “we are usually really good about this.” Must of heard the frustration in my wife’s voice and said she would get someone else to talk to her. The Guy: “Ya” and was rude about my wife needing to explain it to him again. One of his questions was, “Did ask us to clean the grill?” And explained this was something she should do. Fact of the matter is. Don’t promote yourself as gluten free when you are not, or don’t have the education to perform the duty correctly. This restaurant needs to be removed from this app.

Another update: another manager called. And. Supposedly they have a different fryer for gluten free but they did not use that one. Guess you need to be rude about it being serious.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average