Orderup

15 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bagels, Bread/Buns, Cookies, Dessert, Fries, Ice Cream, Tacos, Tortillas
Safety Rating
12 ratings

As rated by the community

999 E Basse Rd #193
San Antonio, TX 78209
Collections
In 6 Public Collections

Most Recent Reviews


Celiac

Overall Rating

Review


Ended up with a delicious brisket taco and sweet potato fries but it took a lot of asking — they don’t make it very clear what’s gf and what their protocols are. The best info I could gather from the staff that was there indicated that there is some care taken to avoid cross contamination except with the gf pizzas — who are cooked right alongside the non-gf ones and the oven isn’t cleaned between pizzas or anything. Despite at least one prior review here, they did seem sure that all meat was gf. Not sure I would roll the dice again given the shaky knowledge of the staff, but it payed off this time.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 4 months ago read full review

Gluten Intolerant

Overall Rating

Review


Gluten free buns and corn tortillas but none of the meat or fish is gluten free.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 4 months ago read full review

Celiac

Overall Rating

Review


A fun place for something quick. Lots of options. Almost anything is gf. I had a shrimp taco and loaded fries. Didn’t get sick! I will definitely go again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bagels
  • Bread/Buns
  • Cookies
  • Dessert
  • Fries
  • Gluten-Free Menu
  • Ice Cream
  • Tacos
  • Tortillas

Categories

  • Breakfast
  • Brunch
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


amazing gluten free free cookie
Brisket Breakfast Bagel Sandwich & BAM Breakfast Fries
Cubanburger and Fries
Cubanburger
GF Chocolate Chip Cookie
Gluten-Free Burgers at Orderup
Add a photo View all photos

More Reviews


Gluten Intolerant

Overall Rating

Review


Their gluten-free burger buns and cookies are amazing! I personally haven't tried the other gluten-free options. If you get a cookie (gluten-free or not), it's best warmed up.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 8 months ago read full review

Celiac

Overall Rating

Review


Great spot, not overly expensive and they take a lot of precautions.

+ The staff knew exactly what I needed + They have a lot of options + Indoor and outdoor seating

- on a second order they brought out flour tacos when we ordered gluten free - the cook didn’t change his gloves and put the corn tortillas on the grill with other flour tortilla.

Edited - - - -

I stopped in a third time and they did bring me non GF food. I took it back up and the order taker stayed I did not request GF or precautionary practices. I reminder her that I asked what items were GF, what she recommended and what precautions were taken.

Food is still good but you may need to educate the staff a little bit.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for lunch
Updated 9 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Awesome burger place. They have some of the best GF chocolate chip cookies I’ve ever eaten, plus delicious GF burger buns, and both beef and vegetarian GF burger patties. They also have French fries made in a dedicated fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
Updated 9 months ago read full review

Symptomatic Celiac

Overall Rating

Review


They don’t do delivery however, they are listed as doing delivery

Updated 10 months ago read full review

Celiac

Overall Rating

Review


The gluten free burger buns are sooo good!! Not hard but super soft like regular burger buns! Will 100% be eating here again!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Absolutely amazing! Best gluten free burger buns I’ve ever had. I didn’t get sick at all and I ate here twice. Next time I’m in San Antonio I will be back to eat here

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Ohhh myyy! I’m eating here every day while I’m visiting here. So many gf options and so tasty!! It was so good I forgot to take a photo.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Asymptomatic Celiac

Overall Rating

Review


When we called, this location stated they have a dedicated Gluten Free prep and cooking area. There are only 2 items that have gluten: regular burger buns and regular chocolate chip cookies. They have to GF versions of both!

This bean burger was amazing! My first since Celiac diagnosis. The fries are just like those at Five Guys and Papouli's. It has been a couple weeks, and I'm craving another one... Adding this as my go-to burger joint.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


This place was decent. I ordered a taco and felt safe with eating it, not much flavor though. My husband got the GF brisket burger and thought it was really good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Order up is my Gluten free holy grail. I’ve never had a bad meal here. They have so many gluten free options for breakfast and dinner and their food is just incredible. I can’t stop ordering the burgers and fry sampler every time I go, that I still haven’t even got a chance to try their pizza, but I look forward to the day I do. Their milkshakes and gluten free cookies are beyond perfect. I always leave here stuffed. I’ve able to go for breakfast once and I can’t wait to go again. Cannot recommend this place enough.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


Amazing buger and cookie. Will go back for sure.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Wonderful GF bagel! The signage does not indicate dedicated Gluten-free kitchen. Fortunately, I am okay with flat-top "contamination" but I did not order anything fried.

Great coffee, too!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

Reported as incorrect

Overall Rating

Review


They put flour in their queso 🥲

Updated 1 year ago read full review

Celiac

Overall Rating

Review


They do not fry anything containing gluten.

I am a sensitive celiac and very cautious about where I eat. I have ordered the cheeseburger squared lettuce wrapped and french fries probably more than 25 times without any issue at all! They do not fry anything containing gluten in their fryers. They do have UDI's buns as well---get them untoasted.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Orderup can make any breakfast and lunch dish on a gluten free bagel, pizza, or corn tortilla. I loved the brisket breakfast bagel, and I also ordered BAM breakfast fries. The fryer is dedicated to both fries and chips which are both gluten free. Delicious food and fun place for brunch!! 10/10 recommend!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


This place was a favorite several years ago but, sadly, quality and consistency have gone down hill. Big time cross contamination, the employees are no longer trained or knowledgeable about safety measures and no glove-changes or separate surfaces. Been very sick our last two visits and will not be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
Updated 3 years ago read full review

Celiac

Overall Rating

Review


I had the cubanburger and fries was very happy. They have gluten free chocolate chip cookies too. (of course I had one). I am celiac and had no issues.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for takeout
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Tacos were tasty! Dominique made me feel very comfortable eating here and even gave me a free GF chocolate chip cookie (for being our first time there) So Delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Celiac

Overall Rating

Review


The burger and fries were amazing. The menu says you can substitute gluten buns for gluten free, substitute taco shells with lettuce wraps, and that the fries and chips are gluten free. Food was great and didn’t get sick at all.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Celiac

Overall Rating

Review


I am a a very sensitive celiac to CC, and I ate at orderup two days ago and did not feel glutened. My favorite part of eating here is nothing that goes in their fryer contains gluten. I ordered a lettuce wrapped burger with fries and it was very yummy.

Celiac friendly?

Yes

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Their food is AMAZING. Super fresh, quality ingredients. They also have gluten-free chocolate chip cookies that are so, so good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Celiac

Overall Rating

Review


This place was great! Cheese fries, chocolate chip cookie (LOADED with chocolate chips) and burgers. Had a little hiccup with our order, but employees couldn't have been nicer or worked harder to fix it. Would eat there over and over. Milkshakes were fantastic too!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Lots of GF choices.Food is good too!

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I asked if the dressings were gluten free. The cashier looked me in the eye and rudely said “That’s up to you to figure out. We don’t guarantee anything and we don’t check the packaging. “ Given that they have gf stuff on their menu, I was stunned. Not happy with that reply.

Updated 4 years ago read full review

Overall Rating

Review


The food was excellent. I enjoyed a gluten free breakfast taco on a corn tortilla and my husband enjoyed his taco on a regular wheat tortilla.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The owner was there and asked how sensitive I was then worked with the kitchen to be sure I was safe. There is gluten in the restaurant so there is obviously risk for CC but they worked hard to make sure I was safe. I did not get sick.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Awesome food. Every GF offering was so good especially the cookies!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


I love this place best gluten free pizza anywhere with quality toppings. Awesome gluten free cookies im sure the gluten free burger buns will be great also but yet to try those.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


The GF buns look better than the gluten ones. Felt very safe and included here with lots of GF options as well as quirky drink choices. The cookies are very thick too.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Lots of options. Knowledgeable staff. Veggie burger is safe as are the fries. Celiac.

Celiac friendly?

Yes

Updated 5 years ago read full review

Gluten Intolerant

Overall Rating

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Gluten Intolerant

Overall Rating

Review


Great service and food! The lady at the counter was unsure of some of the items, but the cook in the back had the answers! Try the GF cookie. It's yummy!

Updated 6 years ago read full review

Overall Rating

Review


My wife and I love order up! Super nachos are amazing!! Gluten free cookies is also amazing! My wife loves their pizza as well. Burgers sre good too!

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Awesome food, no reactions and I'm hyper sensitive, just let them know you're allergy, they even cleaned grill again for me

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Duh best buns 🙌🏼 Gluten free cookies are da bomb.com 💣

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Awesome! Scratch kitchen, lots of GF options. Burger, fries, pizza, cookies, breakfast.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


So happy to have found this place! Delicious GF buns and simply DIVINE GF chocolate chip cookie!!!!!!

Updated 8 years ago read full review

Celiac

Overall Rating

Review


I have celiac disease and decided to try this place out because oh the reviews. First time I tried the burger it was good didn't get sick. I went there a few days later and got some chicken taco and that was the end of me. I got really sick for about 4 days. Never ever going there again. Not safe to much CC.

Celiac friendly?

No

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Tasted great. Order person was obviously not aware of gf needs, but did call over someone else. The menu is not clearly marked.

Updated 8 years ago read full review

Overall Rating

Review


The locally grown burger and gluten free bun were delicious and reasonably priced!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Everything on their menu has a gf option. The breakfast bagel burger was delicious and the ch2 gf chocolate chip cookie is huge and so moist with tons of chocolate! We will definitely make the drive out from New Braunfels to eat here again.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


The hamburger on a gluten free bun was great. They said the fries were gluten free. I didn't feel bad, so I would go there again.

Updated 9 years ago read full review

Overall Rating

Review


Best gluten free bun I have had so far! So many different options for GF people. Also the GF cookie is pretty amazing not gonna lie.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


I was pleasantly surprised with this place and their staff. Really nice, answered all my questions, and prepped the GF orders on a separate grill. Had the San Antonio tacos and they were amazing.

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


I am obsessed with Orderup!! They have a gluten free bun for your burger, French fries, and you can get a GF chocolate chip cookie that is to die for! They have lots more things, but the burger, fries, and cookie are all I have tried so far.

Updated 9 years ago read full review

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