Original Gino's Pizza

4.0 stars 4.0 out of 5 5 ratings

5307 Monroe St, Toledo, OH 43623

(419) 843-3567
$ Under $10 per entree
Gluten-Free Features



Late Night, Local Chain

  • User profile picture thumbnail
    1 ratingNovember 15, 2015

    This is not a complaint about the food-it's always been good; this review is about the worst customer service I've ever received. I ordered several items online for delivery (confirmation #39). It was promised to be delivered by 5:40 p.m. I received a phone call at 6:03 saying that the delivery driver was lost and that I would not be receiving any food at all. I asked to speak with the manager and she said the same thing - I wouldn't be receiving any food at all because they were too busy. Guess what, so am I and I had already waited about an hour an a half. The manager said that I could come in to the store sometime next week to pick up a coupon. REALLY???!! My order should have been made a priority and delivered to me as soon as possible, but all I got out of the manager was that I wasn't going to receive any food at all and that I could go out of MY WAY to pick up a coupon. That is by far the worst customer service I have ever received. I totally get that the driver got lost, but to be told that I'm not going to get any food delivered is simply ridiculous and uncalled for. Original Gino's has lost me as a customer and I will make sure that my experience this evening will be put out there as a review in all websites I can find. Unbelievable.

  • User profile picture thumbnail
    5 ratingMarch 07, 2014

    Pizza cooked on separate platter, tastes great, and has received approval from the gluten-eaters!

  • User profile picture thumbnail
    5 ratingDecember 30, 2013

    My fav pizza!!!!

  • User profile picture thumbnail
    5 ratingJuly 16, 2013

    One of my all time favorite places to get gluten free pizza. It's nice to have a place to get a fresh made pizza at! I'm very sensitive to contamination and usually don't eat out but I have never had any issues here. The pizza is prepared and cooked in its own pan.

9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 12:00 am
9:00 am - 12:00 am
9:00 am - 11:00 pm

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