Outback Steakhouse

ordered from the gluten-free menu (filet mignon & lobster, a house salad w/ no croutons and mashed potatoes). house salad came with crouton crumbs on it. when i asked a waiter if they could fix it for me and i pointed out the crumbs and how it looked like the croutons were put on and taken off, they tried telling me that the workers change their gloves every salad and that they "didn't do that", but they brought a new one anyway. the owner even came over and said the same thing. did not feel safe at all eating here. the lobster was really good but i was pretty upset with the salad experience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Do not come here if you’re celiac. I went with my boyfriend and told them I had a gluten allergy and they served my shrimp on a piece of bread. Ended up extremely sick that night.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I had an amazing gluten free dinner there. There was a separate menu for gluten free meals. My family and I all ordered from there menu with plenty of options. Our server was very kind and made sure our food was how we needed it. They even had a gluten free brownie dessert. Overall, this experience was a stress reliever for someone who was just diagnosed as celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Came for late dinner to-go. No issues! Just stick with simple stuff like steak and potatoes and you’ll be fine. It is a chain though, so I’m not sure how safe everything is. Felt fine after.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Staff was AMAZING and menu is pretty extensive for being GF in this area. I ordered from the GF menu and my husband did not. After putting the order in, our waitress came back to talk to me because my husband ordered food that was not GF and she wanted to be sure that I knew what could make me sick. Can't wait to go back!

Great courteous staff, food was delicious. Caring to your needs. Highly recommend!! Will be coming back.. MUST have the GF desert. Was amazing!!!!

Food was so good, service was excellent and the best part was I did not get sick from my meal. Pretty big gluten free menu, compared to most restaurants. I will definitely be returning!

Great gluten free options, good prices and friendly service.

Celiac friendly?

Yes

The staff were very accommodating and made it easy for us to eat gluten free. 😀

Celiac friendly?

Yes

Food quality was as good as the other Outback locations I've been to. Servers and manager were very careful and knowledgeable about my GF needs and knew the menu options well.

Celiac friendly?

Yes

Dedicated gluten free menu has lots of options. Just ask the hostess for it. They even have a hot gluten free brownie a la mode for dessert! Management is always happy to answer any questions.

Celiac friendly?

No

great food great service

Awesome meals. Great, educated service. Will definitely go there again.

AMAZING! My husband and I ordered out and I put on my order celiac just to give them a heads up since I did order a salad and a couple items that could come in contact with gluten. They went above and beyond! They not only made sure that nothing with gluten was on or near my food, they packed my items in one bag and marked it with an allergy note and then packed my husbands items separately and when they brought out our food they even double checked that everything was okay that was in the bag!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I love Outback. It was one of the few places I could go and eat and not worry about being “Glutened”, then there was a change in management. They hired some new staff as well. I never had to test my food because I KNEW the food was safe. A couple of weeks ago we went in with the whole family and I ordered my go to, The Alice Springs Chicken, which is supposed to be gluten free, (period). I ordered a salad, (no chives tomatoes or croutons) with Honey Mustard and a Baked Potato (without chives). I ate almost a quarter of the chicken when my stomach started hurting really bad. I stopped eating it. I thought I was crazy. I took one more bite and confirmed it, what I already knew, it had gluten in it. I was in pain at this point. I didn’t say anything I asked for a To Go box and took it home so I could test it in my Nima. I never used to even take it in Outback because I had never had a problem in there before. By the time I got home I was in excruciating pain. I tested the chicken and it had gluten in it. I called them. i spoke to the Manager. I told them I didn’t want anything from them I just wanted them to know so they could fix whatever happened so it didn’t happen again because I loved eating there. I just wanted to be able to eat there and not get sick. They apologized, she said she had no idea what had happened. It should have been gluten free. She said the waitress noted I had a gluten allergy. That it was cooked properly. She said they even cook the Alice Springs Chicken on tin foil so it isn’t contaminated. (Apparently something didn’t go correctly…) She said another higher manager was going to call me the next day but no one ever did.

We went back a couple of weeks later. I ordered the same thing. I took my Nima with me this time. It tested without any Gluten in it. I was able to eat. I did not get sick. However, it was a different waitress and it was a different night of the week. I am not sure if that is the problem or not, but it seems like the ONLY similarity between the Glutened meals.

We went again On a Monday and two of my items came out wrong. The Alice Springs Chicken tested positive for Gluten. I took the onions off of my salad and ate it anyways. I didn’t send the potato back and I was brought a new one without onions. But, I am currently sitting here in horrible pain because something I ate had gluten in it. It wasn’t the chicken because I didn’t eat it. I didn’t test the salad, dressing, or the baked potato. We had the same waitress that we had the last time it happened and it was the same night of the week. I am sorry for the long post BUT if I am able to save ONE person from going through what I am going through right now then it was worth sitting here and typing all of this up. If you don’t have a NIMA then DO NOT GO EAT HERE. It is not safe enough anymore unfortunately. I’m sorry only gets you so far. They did offer to recook my food but I declined. I didn’t want to waste another capsule because I can’t get anymore right now. She said that she would remove my meal from our ticket then. We did ask if they had cooked the chicken on a piece of tin foil because apparently that is how they keep it gluten free. She said she thought so. If you read all the way to here then take it for what you will but know this. There is a 50/50 shot that you WILL be Glutened. It sucks because it was one a handful of places that was safe to eat. Plus The Alice Springs Chicken was my absolute favorite meal…..If you do go make sure you test your food before you consume it. I ALMOST ate my chicken tonight because the first capsule I used came out inconclusive. I think I put to big of a piece in it. I didn’t want to waste another capsule AND I was STARVING. I am so glad I didn’t.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

My company wanted to order us a holiday lunch. We order with outback. My food was marked gluten free and put in its own bag. It was a great experience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I went there for dinner with my boyfriend and explained to our server that i had celiac disease. He came back with a gluten free menu with a variety of options, i felt so comfortable eating there and my dinner was amazing! he explained to me that they take it very seriously and that he will explain to the cooks and write an extra note. It was an 100/10 experience for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was on a trip to Splash Lagoon with family and was very hesitant to eat here as I get sick at one closest to where I live. I ate here with no issues! I got the wedge salad and loaded baked potato. The staff was knowledgeable and helpful!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent