Favorite place to eat GF. Luckily what I always got was GF all along. But I like how they have a separate GF menu. Thier cheese fries aren't on the GF menu, but they don't make me sick and are awesome!! I do have to add that I am mild celiac and was told not to worry about cross contamination and have not had a problem with it yet.
As of 08/05/13 staff does not seem to understand the true meaning of "gluten free". I have tried the chicken caesar twice, and both times were cross contaminated. Not being a full blown celiac I am not as concerned about CC ... but know how big of a deal this is for others. I stressed that I was GF, and said no croutons!!! (would you grill something on a grill that had traces of peanut oil if someone had a peanut allergy? Or use the same gloves? The same tongs? Put peanuts on their food? I don't think so. I wish people realized it's the same...and just because you do not go into anaphylactic shock right then and there that it does not mean its not a "legit" reaction. Anyways ....point is, It came with croutons. I realized only after I got home, (should have checked!) like I said though, not a huge deal for me personally..... but come on. Also, when she brought it out to the car she seemed confused and asked if it was "okay that she didn't put bread in the bag?" Again, just shows she had no idea. Unfortunate. Second time there were several bites I took with strong hints of blue cheese. Not a gluten free dressing. Bummer. Belonging to a chain that boasts such a GF friendly, and extensive menu, I feel like staff should be better educated on gluten allergies and the importance of CC. An extra star added for great taste though! Other outbacks get rave reviews and seem to be more knowledgable then the staff at this location. I plan to speak to a manager because staff can not correct an issue if they are not even aware it's an issue to begin with. Hopefully they are understanding about it and correct it. it would be a shame for someone else to have a full blown reaction due to something that could have easily been avoided! Or for anyone to have to miss out on something as delicious as this!
Very happy eating here. Ask for the manager and tell them of the restrictions they are well versed on their menus and are extremely helpful.
We stopped for dinner today since we always hear how great Outback is for GF.. Wow not a winner at this location, the staff was clueless, didn't help that the manager was MIA when I asked to speak to someone w/seniority that had a clue. I was telling the server based on the online gf menu how he needed to modify my meal... In the middle of my meal, while eating the waiter came over to ask how my food was, and what would really happen if something was prepped wrong... glad he wanted to know, but made me nervous, food wasn't that great.
Food is good but they dropped a piece of Oreo on my desert. I was very disappointed and not quite ready to go back any time soon.
VERY accommodating! So far no one is sick. I love the amount of options plus even a dessert! So far no one is sick! The GF menu tells you what to say to the server when ordering (with or without seasoning) and they make all the food separately. Plus the server was very knowledgable. I'm so glad we found another place to eat out.
good eats, helpful and knowledgeable staff.
I recommend the Bremerton, WA, Hwy 303 Outback. I did NOT get sick here. Reading other reviews, I can see this varies greatly with location, but in this case, it was a good experience. They accommodated my GF and dairy free request cheerfully. Both management and staff were professional, personable, and knowledgeable about GF and cross-contamination. A manager oversees the preparation of any meal when a food allergy/sensitivity is involved, and they assure me they use a separate prep area. I'm not a chain restaurant kind of person, but wanted to be safe. I had a simple, decent meal with a nicely cooked piece of fish, steamed vegetables, and a baked potato, with olive oil and wine vinegar, and I didn't have to suffer for it afterward. The only mistake they made was to put containers of gluten-containing dressing literally on the side of the plate of the appetizer we were sharing. Some of the contents slopped out onto the food. But they were very receptive to my explanation of why this is not okay and suggestion that they always serve the dressings on a separate plate in future. Everything else was very well done. Note: they do not have a designated fryer.
Ordered the 6oz Outback Special with the Baked Potato ... got so sick within 30 minutes of leaving (the time it took to get from here to Memorial City Mall), had to skip out on a movie and go back home after a bad reaction. So disappointed. Never again. I put "no" under celiac friendly, because while they DO have a GF menu, they really don't care if you're GF or not.
Wide and varied menu with a lot of GF options- Staff was very pleasant and gluten aware- however, I am extremely sensitive to cross contamination and was glutened despite their best efforts- if you can handle minute amounts of gluten, you will be fine; however if you cannot tolerate any gluten whatsoever, you may want to try other options.
Staff are very knowledgable and provide a GF menu upon request that is very helpful when ordering. Be careful with salad dressings, sometimes the staff mixes up the GF and non-GF. Refer to menu for substitutions. So far I have eaten here several times without incident. I love the brownie dessert also. Don't miss out!
Outback in general does a great job with gluten free. I'm a celiac, and have eaten at this location several times, and have not been sick once.
After grilling the waitress, I can tell you that the following seems to be regular practice: gluten free food is prepped in separate area, separate containers of butter are used, grill space is separate or cleaned prior to cooking. I had a complicated order, which came out exactly right and was delicious as well. A good experience.
Ate dinner here 7/15/14 as a to go order. Told them whole meal was gluten free. Guy called me back and asked again after I placed order if the whole meal was gluten free I said yes I am allergic to gluten. 4 hours later I am sick as a dog and have to fly out at 3am in the morning. So angry for the blatant neglect of keeping things gluten free. Not to mention I called and complained once because my salad that I ordered with my meal was completely rotten and inedible. Definitely not worth the price or pain I am paying now.
This location is pretty sub-standard. I was really unimpressed when my fiancé and I ordered the prime rib to split and ended up getting the heel end of it that didn't even have any filet on it. And we ordered the largest size! As for gluten-free it's like any other chain Outback: decent selection, but the quality just isn't there at this one.
Very nice. Manager assured me what I could eat. They don't have a dedicated fryer but I like their baked potatoes better.
4:00 pm – 9:30 pm
4:00 pm – 9:30 pm
4:00 pm – 9:30 pm
4:00 pm – 9:30 pm
4:00 pm – 10:30 pm
11:00 am – 10:30 pm
11:00 am – 9:30 pm