I've never gotten sick here and I have a very sensitive stomach my favorite is the Alice Springs Chicken without the mushrooms, one time when I went with my boyfriend it had mushrooms they were very understanding and made me a brand new one and apologized and gave us our meal for free!
I will NEVER visit this location again. Despite being so far away, we really like Outback and wanted to try it. First visit - my husband became violently ill. Our waiter was more concerned with flirting with the table of four women in their late 20s-early 30s than with anything to do with us. We didn't order alcohol, so we never saw him again until he brought our food and then brought our check. That was it. Three whole visits. We complained and received a free dessert coupon - that we couldn't use! When I mentioned it, the manager wrote we could get one of the two gf options instead. So about two weeks later, we make the LONG drive down south to eat at this location. Second visit - my husband becomes violently ill. Our waitress told us they didn't have gf selections because they weren't "that kind of restaurant". We asked to be reseated with a new waiter/waitress. That was a huge commotion, and the waitress threw a tantrum about it in front of everyone. New table, new waitress, we finally order. The food delivered is not what we ordered, not how we ordered it, and not gf. Also, we received alcoholic beverages - which we did not order nor can consume. We get through the meal and my husband is violently ill before we leave the restaurant. He goes to the bathroom to be sick and is there for over half an hour. During this time, I am asked THREE TIMES to leave so they can have the table. We haven't even gotten the check yet! We don't even order the free dessert we went for. In the parking lot, I call the restaurant and ask for the manager. I complain about the HORRIBLE service we received, and he starts to yell at me over the phone. I mention I'm in the parking lot, and he comes to my car and yells at me in person. I wanted to call the cops, I was so scared! A LONG time passes, and we're craving Outback. So we decide to give it ONE MORE CHANCE. Third visit - our waiter sits us at a dirty table, then at the bar (which we specifically said we didn't want), and finally at a booth that was clean. We ordered drinks and our entrees (since we know what we eat there). The drinks come with the entrees 45 minutes later. Mine has everything on it I asked to be left off; my husband's is missing the bacon. Both have mashed potatoes with gravy instead of loaded baked potatoes. We send them back and the manager comes over to ask "what our problem is". As soon as I mention that we're gluten-free he says, "Oh. You're that bitchy couple that's always in here complaining about our bad food. Well let me tell you - my staff is trained and certified in gluten-free service. Our food is the best around, and this restaurant is perfect. If you don't like it, then stop eating here. We don't want you here anyways." We were so shocked, and so were the people around us. I started crying, I was so upset and humiliated. We left, and three other tables left with us. In the parking lot, they all spoke with us to find out what was going on. WE WILL NEVER EAT HERE AGAIN. Outback is amazing, but this location can frankly go to hell and take its "perfect" and "best around" food with it. You poison my husband and myself, yell in my face, and blame me? Nope. BAD RESTAURANT, BAD SERVICE. Stay away.
Awesome restaurant always very good with gluten free menu!
Yummy! They even have a flour less brownie that is to die for! Staff very understanding of celiac and gluten intolerances.. Pricey but nice every now and then
While they are gluten free, they are not Celiac friendly. I was very careful and told the server I had Celiac. After I ate, I could tell right away that I had been accidentally glutened. I believe they just weren't careful with the salad. The manager felt terrible.
Told them I was celiac and ordered a ceasar salad with my dinner. They brought out a regular salad with croutons on it. Made me wonder about my dinner so I asked for the manager. He did go back and start my food from scratch but not sure what would have happened if I had not intervened.c
Almost always a safe choice while traveling. However, like another reviewer, I also have trouble with their salads. For that reason, I always order the same dish. Pricey, but a great, consistently safe meal on the road or for special occasions. Five stars for the Outback near Pigeon Forge, TN, who also had delicious gf rolls!
Here is the most recent menu link: https://www.outback.com/nutrition/gluten-free
my waitress was ver knowledgeable even knew how things where cooked and with what. they have a large selection of gluten free items which are on an actual menu and not in a binder. they even have a gluten free brownie which is to die for. great experience!!
We had dinner here a few nights ago while traveling. My daughter had her favorite gluten free Alice Springs Chicken, my husband and I each had a gluten free filet. Everything was fine gluten free wise. She had no reaction and the food was good. My only complaint was they were trying to pass off a sirloin steak for a filet also the parking lot is really dark. They had a several parking lot lights that were not working.
Just went to outback for the first time last night since I've been diagnosed with celiac disease. I had called ahead to ensure they make accommodations for individuals who have celiac. The manager informed me that they do and additionally that all of their staff are required to take an annual online course on how to service those who are allergic to gluten. When I arrived with my party of 6 to the restaurant, I was provided with a gluten free menu by my waiter and I also reminded him to inform the chef of my inability to have gluten (and cross contamination issues). I ordered the filet minion (medium rare) with broccoli. Wow-it was cooked to perfection! I am extremely satisfied with my meal. Will be returning again soon.
I have had a great experience at every Outback I've eaten at, making it a restaurant I fall back on especially when traveling. Steaks and salmon are always delicious. They are well-trained on avoiding cross-contamination. I always have my meat prepared in a separate pan rather than on the grill.
Waitress was very knowledgable about what items were gluten free, and we had confidence about these items being so. Manager came by to check that everything came out ok for us. We couldn't have the ribs because I the BBQ sauce, but I felt good knowing they knew this was not as option.
Everytime I go there, it's always a real struggle. I let them know I had a gluten and a milk, or anything made from milk, allergy. Apparently, if you order the Prime Rib, the au jus has gluten in it. I found out later as I sat around feeling the effects afterward. I also had to send back the vegetables multiple times because they had butter on them. I specifically asked numerous times that they be butter free and plain. But the sweet potato & the vegetables came back twice with butter... If you have allergies, stay away from this place. I've been to a couple good ones, but not this one...
They have a very nice gluten free menu and most of the staff is very good about understanding the celiac problem. It's a good experience and we've never had a problem after many times eating there.
Love going here! The staff is trained in what to do when someone orders from the gf menu. They have a separate prep area, utensils, change gloves, etc. My dad and I (both of us have celiac) can eat here with no problems. It's great to have this option!
Nice that they have a GF menu. My steak was good but the potato (home style mashed) were super salty. Wish they had some type of GR bread. It took a while to get our food-it was busy-and the other members of my party had 2 loaves of the outback bread while waiting. It would be nice if they offered a GF option.
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