I was so excited to eat here. They have a gluten free menu and brought out my salad saying it was gluten free. I ate a few bites and was so excited and then I hit a crouton. There was a crouton mixed into my salad. I guess I'm about to find out what happens when I get glutened.. the manager came out and apologized heavily - said it was the servers fault for bringing the wrong salad - said he'd take care of our meal and bring it all out personally and watch it getting cooked. I may risk coming here again - I haven't decided yet
I've never gotten sick here and I have a very sensitive stomach my favorite is the Alice Springs Chicken without the mushrooms, one time when I went with my boyfriend it had mushrooms they were very understanding and made me a brand new one and apologized and gave us our meal for free!
I will NEVER visit this location again. Despite being so far away, we really like Outback and wanted to try it. First visit - my husband became violently ill. Our waiter was more concerned with flirting with the table of four women in their late 20s-early 30s than with anything to do with us. We didn't order alcohol, so we never saw him again until he brought our food and then brought our check. That was it. Three whole visits. We complained and received a free dessert coupon - that we couldn't use! When I mentioned it, the manager wrote we could get one of the two gf options instead. So about two weeks later, we make the LONG drive down south to eat at this location. Second visit - my husband becomes violently ill. Our waitress told us they didn't have gf selections because they weren't "that kind of restaurant". We asked to be reseated with a new waiter/waitress. That was a huge commotion, and the waitress threw a tantrum about it in front of everyone. New table, new waitress, we finally order. The food delivered is not what we ordered, not how we ordered it, and not gf. Also, we received alcoholic beverages - which we did not order nor can consume. We get through the meal and my husband is violently ill before we leave the restaurant. He goes to the bathroom to be sick and is there for over half an hour. During this time, I am asked THREE TIMES to leave so they can have the table. We haven't even gotten the check yet! We don't even order the free dessert we went for. In the parking lot, I call the restaurant and ask for the manager. I complain about the HORRIBLE service we received, and he starts to yell at me over the phone. I mention I'm in the parking lot, and he comes to my car and yells at me in person. I wanted to call the cops, I was so scared! A LONG time passes, and we're craving Outback. So we decide to give it ONE MORE CHANCE. Third visit - our waiter sits us at a dirty table, then at the bar (which we specifically said we didn't want), and finally at a booth that was clean. We ordered drinks and our entrees (since we know what we eat there). The drinks come with the entrees 45 minutes later. Mine has everything on it I asked to be left off; my husband's is missing the bacon. Both have mashed potatoes with gravy instead of loaded baked potatoes. We send them back and the manager comes over to ask "what our problem is". As soon as I mention that we're gluten-free he says, "Oh. You're that bitchy couple that's always in here complaining about our bad food. Well let me tell you - my staff is trained and certified in gluten-free service. Our food is the best around, and this restaurant is perfect. If you don't like it, then stop eating here. We don't want you here anyways." We were so shocked, and so were the people around us. I started crying, I was so upset and humiliated. We left, and three other tables left with us. In the parking lot, they all spoke with us to find out what was going on. WE WILL NEVER EAT HERE AGAIN. Outback is amazing, but this location can frankly go to hell and take its "perfect" and "best around" food with it. You poison my husband and myself, yell in my face, and blame me? Nope. BAD RESTAURANT, BAD SERVICE. Stay away.
Awesome restaurant always very good with gluten free menu!
Yummy! They even have a flour less brownie that is to die for! Staff very understanding of celiac and gluten intolerances.. Pricey but nice every now and then
I've been eating here for years. While I can get a gluten free meal here, the chicken and salmon is often overcooked, and steaks often come out undercooked or overcooked (rare does not mean raw, and I mean RAW). The other problem is the new gluten free menu: Items that used to be gluten free (w/modifications) are gone like burgers w/o buns, prime rib w/o ajus, lamb shank w/o sauce. Was it really that hard to leave off items to make them gluten free? We used to eat here once a week. Not anymore. It's not a good value for what we pay for.
First time eating out after being diagnosed with gluten intolerance, and we chose Outback as it had the separate gluten free menu. Unfortunately this gluten free menu turned out to not be so gluten free. When placing the order, the waitress asked if I wanted coconut shrimp (which is bread crumbs) that should have been the sign to leave. But my salad came, and I began to eat. Only to find, a breadcrumb in the middle. The impression I got was this was the same salad and the croutons were just removed. I'd hate to know how the potato was prepared. Alas after suffering all day, and experience my first dose of gluten after being gluten free for a few week. I've learned my lesson not to put faith in establishment which say to cater for gluten free.
I would give 10 star if I could! I'm hyper-sensitive to gluten and our waiter, Joshua, was beyond outstanding with my Celiac Disease...very knowledgeable! The Manager made my salad from a fresh batch of lettuce and even cooked my steak separately from other orders. I really can't compliment them enough! Their GF menu was amazing as well!
The Outback is the place to eat in Junction if you have Celiac. I have never gotten sick and have eaten here 10 times or more. The staff is friendly and never gives me that judgy look when I say I am GF, you know the one. :) The menu is great, my fav is the Alice Springs Chicken with a loaded baked potato. Feel free to enjoy Celiacs!
I was really skeptical about this place since big chains generally do a terrible job keeping things gluten free. This Outback is awesome! Wait staff is knowledgeable and helpful and there's even a gf dessert! I've eaten here three times and have never gotten sick.
Wow - their gluten free menu is the largest I've ever seen and everything I've had is delicious. They truly care about gf because they have a separate menu and offer a yummy dessert. I was diagnosed in May and have noticed most restaurants don't even know what gluten is!
Had ribs from here that were very good! I was informed that even if you order something from the gluten free menu, it's not necessarily going to be gluten free unless you also inform them that you need gluten free. So make sure you tell your server that you need your meal to be gluten free and you'll be alright.
I found the waitress to be knowledgeable about the gluten free items on their specific gluten free menu. I asked about the fries and she nicely advised me against ordering them because of cross contamination because they use the same oil and gluten items. I was impressed.
I asked for the gluten free menu and ordered a grilled chicken salad. it came out with croutons so the waiter took it back. I knew it came out far too quickly for them to have made me a new one. Sure enough they missed a crouton. The waiter came at the moment I had found the crouton, so my face said it all. He got his manager and they made me a new one to go free of charge (forgot the dressing though). If I had a severe allergy then this would have caused a reaction. I wasn't very impressed.
They actually brag about their home made croutons on their gluten free menu, that should tell you enough. The food was good, but you have to be very careful about what you order here. it's not worth the risk.
my go-to spot for a good gluten free meal. I also have a dairy allergy so I have to make some adjustments to whatever gluten-free meal I choose. however, my steak is always eldelicious and the manager always makes a stop at our table to "check on things". I love this bc he is very knowledgeable and serious about making sure our dining eperience is as good as anyone else's. Bonus: ALL their bar drinks are gluten-free!!! if a dairy alert is NOT an issue, gluten-free desserts are even available. :)
standard Outback gluten free menu. It's nice to eat in a place where they offer gluten free choices . stopped in for a Birthday dessert. Had the Chocolate thunder from down under, which while the only gluten free dessert, is also the only one I wanted anyway.
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