My first experience at outback, I ordered a salad off the gluten free menu and it had croutons hidden on the bottom, like they made the salad and realized they made a mistake and removed them off the top.
Large gluten free menu. Staff very knowledgeable. Fantastic gluten free brownie ice cream dessert. Left very happy!
they have a gf button that gets pushed in the kitchen to make sure all the right precautions are taken. we love this place and haven't had any issues yet. plus their famous brownie dessert is gluten free and fabulous!!!
I have always loved this chain, especially since I can get a gf dessert. however, I'm 99% sure I was glutened at this establishment. possibly my fault for not mentioning my intolerance at time of order, even though the waitress was the one who brought me the gf menu, etc. sick as a dog the following morning. be careful here.
I consider this a very safe restaurant for celiacs. I have eaten there several times with no reaction. I especially like their bbq baby back ribs and the baked potato with all the toppings. The staff is knowledgeable about gluten-free.
I had given up on this chain and location after a few sub-par meals, but we had a gift card, so ya know... I was ACTUALLY IMPRESSED with the food and service and gluten free menu! There may have been some kind of management overhaul or other type of shakeup, because the interior decor, the well-cooked steak, everything was night-and-day better than a year or so ago. Give this place a second look. Chocolate Thunder GF dessert is STILL good as well.
Ordered from GF menu, and was brought plate with items that contained gluten. Server that brought out meal tried to convince us that the item was gluten free when we knew it wasn't! The manager was very nice and gave us the meal for free with free GF dessert.
While Outback is known for being celiac friendly, this particular restaurant doesn't live up to its counterparts. Waitstaff was rude and flippant about my celiac condition. Against my better judgment, I trusted my past experiences with other Outback stores. In the end I was sick after just a few bites. I sent the food back and asked to speak to the manager. Not only did he not apologize or seem to care but he didn't even take my meal off the bill. This store gives Outback a bad name for an otherwise celiac friendly business.
I have 7 allergies (gluten, peas, pork, avocados, tomatoes, broccoli and almonds) which makes eating out extremely difficult. Steaks and grilled lobster tails are usually what I eat here. I'd give it 4-5 stars however the service is always horrible (even when they are not busy).
This new Outback has great tasting steaks. A wide variety of gluten free choices on their GF Menu and accommodate my dairy allergy as well. I have had no problem with cross contamination. We go often.
Good food, decent selection (except the GF menu is not organized the same as the standard menu so it is not easy to cross reference). I love the steak, prime rib, shrimp, salad, and dessert! Lots of GF stuff. Only negative was that they often put the little cup of Au Jus (that is NOT) GF on my plate and it sloshes all over on the way to the table even when I ask not to be served it. I'll make a bigger deal next time and I'm sure they'll get it right because they do seem to care.
My daughter and I are gluten free due to Celiac Disease, not the trendy not lose weight diet. We went to Outback in Chico for Valentine's Day. Went through the whole gluten free process and explaining that it is a health issue/allergy, not the trendy thing. We ate our meals and the next day we were so sick! We had gluten cross contamination....diarrhea, stomach pain, intestinal pain, bloating, joint pain, chronic fatigue, headache, and my daughter broke out in hives also. Was the worse experience ever and have not been back since. The manager did send me gift cards to refund our meals but I gave them away, don't trust them any longer.
First time dining out since our son was diagnosed 7 months ago with Celiac Disease. Excellent service. We couldn't have the bread so they brought us grapes. Lots to choose from on the GF menu. Our waitress could tell we were nervous so she walked us through the process of cooking and handling. What made it even better was that our son didn't get sick after eating!
Very helpful and knowledgable about cc concerns and gf.
Not bad. A few new items and the waitstaff was really helpful and kind. Still wish they could manage a gluten free alternative to the bread they serve. It is really uncomfortable to watch everyone else enjoy themselves. It would not have to be bread. Just something to make me feel welcome.
Improvements with the menu encouraged me to come back. Happened to have better waitstaff and food was pretty good.
They do have a very nice gluten free menu. I have celiac and must avoid gluten free which makes eating out quite an ordeal most times. My waiter was able to ask questions of the kitchen and they seemed to be aware of what was safe and what contained gluten which was helpful. My meal was very good and the waiter very attentive. I was feeling safe enough to actually try the pecan brownie that was listed on the gluten free menu. My gut told me that there's no way it was gluten free, so I double checked to make sure it was gluten free and not just a typo. They assured me it was safe so I tried it. I sure wish I had listened to myself and stayed away from it! By the time I'd finished it I was in agony! I was breaking out in a cold sweat and felt like I'd been punched in the stomach. I spent the rest of the night dealing with terrible gut pain and all the other 'lovely' effects of being glutened. Sadly, this one mistake made by someone who obviously doesn't understand what 'gluten free' is will cost me damage to my intestines and close to a month long recovery. While it is awesome that they are at least trying to accommodate those on a gluten free diet, it's not much use if the kitchen doesn't know how to keep it gluten free. If your just gluten intolerant, you may be fine, but if your Celiac as I am, then I'd not recommend it.
I have eaten at other Outback locations with confidence, but not at this one. Our waiter seemed disinterested in my GF/celiac request. My Caesar salad looked as if someone had taken a regular salad and removed the croutons - there were suspicious crumbs in it. If I return to this location ( I do love their steak) next time I will place my order with the manager directly.
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
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4:00 pm - 10:30 pm
11:00 am - 10:30 pm
11:00 am - 9:00 pm