Called in a curbside pick up order so my husband could grab it on the way home. Asked if they could prevent cross-contamination as I have Celiac. The guy taking the order said that they know all about how to avoid that & would mark our order “gluten allergy” to be sure it was safe. I ordered the 6 oz sirloin & shrimp, mashed potatoes, & a house salad w/ranch. My husband got an 11 oz center cut sirloin, mashed potatoes, & fresh veggies. They left the croutons off of my salad for me, packaged everything carefully, & didn’t give my husband bread to be on the safe side. When he picked it up, they explained the lack of bread & told him they could package some up for him separately if he wanted.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I was assured by the waitress that they were super careful and I had nothing to worry about. Also going as far as to say there was a manager on the line. First, my salad came out with one crouton which the waitress actually caught and let me know there was a new girl on salads and she would make sure there were full precautions taken. The new salad came out looking fine. Then I got my food which they did not do correctly because I ordered the streak and shrimp but the shrimp were missing. She went to the back to have it fixed and the shrimp came out on a big piece of rye bread (off the line with a manager take in mind!). I told her I didn’t want them or anything else and let my husband (non-celiac) finish the steak I had on my plate. I’m now writing this sick AF an hour after my horrible experience. DO NOT TRUST THEM! I’ve eaten at many Outback’s and have never had an issue until now. Very disappointed and feeling quite horrible on my 2 1/2 hr drive home after this experience. I almost never eat out for this reason, I just wanted to feel normal with my family for once... ugh.
— Not at all
— Separate gluten-free menu
— Some
— Average
Manager assured us proper precautions are taken, and that the cross contamination disclaimer in the gluten free menu was for the restaurant chain in general. Speak to a manager at each Outback you dine at.
Yes
Outback - always great!!! Home again after a long trip and had a great meal!! Staff knows what they are doing.
Yes
Been here twice and always had a pleasant experience.
Yes
My company wanted to order us a holiday lunch. We order with outback. My food was marked gluten free and put in its own bag. It was a great experience.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I went there for dinner with my boyfriend and explained to our server that i had celiac disease. He came back with a gluten free menu with a variety of options, i felt so comfortable eating there and my dinner was amazing! he explained to me that they take it very seriously and that he will explain to the cooks and write an extra note. It was an 100/10 experience for me.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I was on a trip to Splash Lagoon with family and was very hesitant to eat here as I get sick at one closest to where I live. I ate here with no issues! I got the wedge salad and loaded baked potato. The staff was knowledgeable and helpful!
— Very
— Most/All
— Excellent
— Very
— Separate gluten-free menu
This place was awful from our walk in to our overall experience! First thing when we got there the hostess told us that they only had one table available by the bar, but when I looked around only a few tables were occupied and mostly by the bar. She went on to instruct us that all the other tables were dirty!! My husband did not want to create a scene so we sat down and decided to order simple and had burgers mine with no bun. I did not get sick from the food or at least not yet but I will never return to this restaurant!! Very sad that the manager didn’t even try or get someone to clean off all those tables including wait staff!
— Not very
— No gluten-free information on the menu
— Some
— Average