Great tasting food. Waitress was knowledgeable and my plate came out marked GF. It was packed, but they bring the meals quickly! Margarita was so-so.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I loved my experience here! The gluten free information is online to look for options. The staff was very knowledgeable and knew that the chips are in a dedicated gf fryer so are safe. She also told me before I ordered that she will write I have celiacs to ensure extra precautions for cross contact. The food was yummy too!!!!
— Very
— Most/All
— Excellent
I have eaten here countless times with no issues at all ( I have celiac). They have a dedicated fryer for chips, and an allergen menu you can request. The food is also amazing! I feel very safe eating here
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Would not return. Staff was not familiar with gluten free items and our waitress had no idea if there was a gf or allergy menu. I ordered a couple of tacos and I didn’t get sick, but they were just ok - nothing special.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Below Average
There are a number of different menu items to choose from that are gluten free. I feel like Charlotte in general struggles with really good Mexican food (that’s safe for Celiacs) so I found this place to be solid but nothing special.
— Somewhat
— Separate gluten-free menu
— Some
— Average
Always have a great experience and have never had a problem! Separate gluten free menu and most things can be modified. Chips are in a separate fryer and can get tacos, quesadillas, enchiladas, salads, etc. Staff is knowledgeable and helpful.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
They have a separate fryer for the chips so that makes for a special treat out to be able to have chips and salsa safely. They have a gluten friendly menu and will work with you to ensure your meal is safe. Never had an issue here.
— Somewhat
— Separate gluten-free menu
— Some
— Good
Biggest excitement: they told me the chips are made in a dedicated gluten free fryer!!
The allergen “menu” is a bit confusing but very comprehensive (it is a chart of all their menu items with markings for each major allergen stating whether the item doesn’t contain that allergen, could be modified to be safe, or could not be modified). The wait staff explained the menu and offered suggestions and seemed knowledgeable. There were plenty of gluten free options and the waitress said she would pass along my safety requests to the kitchen (glove change etc).
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
I’ve only eaten here twice since going GF. The first time at the restaurant I was good. When I ordered the same meal for takeout a month later, I got very sick. The food is very good but I personally have not found them to be consistent regarding GF food. Also, our waiter at the restaurant did not know they had a GF menu…. I had seen it online so insisted he ask and then he brought it to me.
— Not at all
— Separate gluten-free menu
— Some
— Good
Separate GF menu, chips are safe, food is delicious!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Very good! I can't answer for sure on cross contamination because they were super busy so who knows what was going on in the kitchen. I do know however I didn't feel sick! Everything was yummy and to go eat tacos being gluten free was amazing!
— Separate gluten-free menu
— Some
— Good
Food was delicious and there were tons of GF options. I got the chicken fajitas and it was amazing, love that it had zucchini and squash in it. Our waiter was really knowledgeable too, and even told us that over the last couple of months they’ve become more knowledgeable since one of their managers found out they could no longer have gluten.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
I have been to Paco’s Tacos several times. I have never had a reaction and feel totally confident eating at Paco’s. Make sure to ask for the gluten-free menu.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Never gotten sick here they do a great job. They have a dedicated gf menu. Dedicated fryer for chips.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
The food is average but the customer service is horrible. It’s difficult for the staff to understand request and I’m not confident they understand the implications of cross contamination.
— Not very
— Some
— Below Average
Food was good. Repeatedly mentioned it was gluten free.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Have eaten here twice and have had a great experience both times. Good gluten free options. Chips are fried in a dedicated fryer, so they are celiac safe. Will definitely return in the future.
— Very
— Separate gluten-free menu
— Some
— Excellent
Pacos tacos is delicious and loved by my fellow celiac friends and no celiac friends. They have a dedicated fryer so you eat real, fresh chips like a real human. It’s a good spot for both lunch and dinner and I’ve never had a problem eating here. The staff is well versed and takes celiac patrons and other allergies seriously. It’s nice to go to a place that doesn’t bat an eye or make you feel like an inconvenience when you have dietary restrictions
— Very
— Separate gluten-free menu
— Some
— Excellent
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Very knowledgeable on avoiding cross contamination. Great GF menu.
My favorite Mexican restaurant! So many options and each are delicious! Been here SO many times
Great service and atmosphere
— Very
— Separate gluten-free menu
— Most/All
— Excellent
The food here is delicious. If you want food made without gluten, this is a great place. If you have celiac though this may not be a great place. Their disclaimer at the bottom of their “Gluten Friendly” menu is further evidence of it.
No
Fantastic service and good food
Server understood requirements for Celiacs without hesitancy. Food was great. Chips are fried in separate fryer. Thank you Paco Taco!
Yes
I always alert the staff and have had no issues to date! It’s a personal favorite!
Yes
Staff was very accommodating! The waitress I had would tell me before I even asked what was gluten free and what wasn’t. Super kind. Gluten free menu has lots of options (all of them are amazing)!!
Lots of options on a separate GF menu!
Lots of Gf options. BUT had to ask lots of questions and our food still came out with flour tortillas even after reassuring with our waiter that it was going to be gluten free. I've eaten here before and had no issues but today was terrible.
Dedicated fryer, lots of options on the gluten free menu. Staff seemed well trained
Yes
They do offer gf items & offered to clean the prep area for me but their grills/griddles share the stage with their gluten items. Be aware & ask lots of questions. That being said, I have never been sick from my years of eating here. I enjoy the food so much!
Yes
Great experience. Lots of menu options, delicious food, friendly & helpful waiter. Celiac safe for me! I will be back for sure.
Yes
The service was excellent. Our chip basket remained full and fresh, and our drinks never were less than ½ full. Our waiter was very knowledgeable of the menu and allergens (hard to find!). He took time to reassure me that they're very careful in the kitchen and explained what they do to avoid cross-contamination. Can't wait to go back!
Yes
Have always felt safe here with gluten, dairy,soy,egg allergies. Best Mexican in charlotte in my opinion! They have always been very accommodating and helpful to me. We go here all the time! I always get different tacos (hard shell corn), rice and different types of beans. Their fresh guacamole is heavenly and their chips are safe.
Yes
Waiter was very knowledgeable of gluten free menu. The food was delicious. Let the waiter know that my child had celiac and she made sure the food was prepare properly. Will go back.
Yes
Ordered from gluten free menu (fiesta bowl) and was glutened, thought it was chips and ate leftovers and got it again. First real time we got glutened here besides cross contamination but will not be returning.
No
Fantastic Mexican food and drinks. a very nice gluten free menu and our waiter. (John)
Yes
This place is amazing! they are friendly and super knowledgeable about Gluten Free options!! I have gone multiple times with no problems.
Yes
Gluten free menu and waiter seemed knowledgeable. We were told that chips were prepared in separate fryer. But our daughter with celiac got glutened, so cross contamination is a problem.
No
We have eaten here several times the wait staff is knowledgeable about the gluten free options and never had a cross contamination problem.
Yes
Really fun place! I got the taco salad gluten free and it was really tasty. The guacamole is amazing and the chips didn't seem to bother me (cross contamination) Will definitely come back!
The food is delicious, but not safe for Celiacs!
No
Great g-f menu. Awesome service on a Friday night
Amazing! The chips are GF! Lots of choices!!!
Great tex-mex food!!! Great place... Very gluten free friendly!!!