Review of Paisano's

Went there after reading all the positive reviews. The staff was horrible, rude and not accommodating. Answering questions about gluten free seemed like a burden to them. Eventually asked for a gluten free pasta. I was told that they usually boil all the pasta in an oven including pasta with gluten. Asked them to boil the gluten free pasta separately to avoid cross contamination which they assured they will. Got my order and tested with nima and it showed gluten. Discussed this with the server and in a very nonchalant manner she goes ‘yeah they boiled the pasta in the oven’. So she knew about that, didn’t tell us and didn’t bother to ask the kitchen to make the pasta again. If it was not for Nima, I would have been sick but surely it doesn’t matter to people running this place. Had some soup there (can’t remember which) that tested safe with Nima.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good for lunch