Review of Panera

4220 Legend Ct, Lakeland, FL 33813

Overall Rating

Review


They are "working on a GF menu" per Kenny at the counter. Since I'm not celiac, I decided to stay and just stick with a salad (with some ingredient deletions). At first things were fine, Kenny even got a sheet out of a very large binder to show me which salads are gluten-free. But then he asked "are you allergic?" and when I said "no" and before I had a chance to say "I'm gluten intolerant" he said "OH, you're one of THOSE people." Needless to say, we proceeded to have a learning moment (as I like to call them) and I can only hope that Kenny has in fact learned to keep such comments inside his head from now on. The salad tastes fine but I have unfortunately lost my appetite after that customer service fail.

Celiac friendly?

No

Updated 9 years ago