I needed a quick, late night meal and they didn't disappoint. They had good options and I had no reaction to my meal.
Excellent as always. Thank you for the awesome food and the peace of mind being able to eat it. Service was excellent.
The food was great and very Coeliac friendly. I'm holidaying from Australia and wish I could take PF Chang's back home with me.
Excellent staff that knew what they were talking about! Wonderful experience! Did not get sick at all!
My boyfriend and I shared the pepper steak dish and the spicy chicken. Both were great and my boyfriend, who has gluten allergy, had no trouble after meal.
Same GF options and practices as on the mainland. Very good experience, even if not exactly Hawaiian food.
Had GF fried rice and lettuce wraps, did not get sick at all.
many GF options, great service and delicious food
Very helpful staff. Servers and management came to assure me that my food would definitely be gf. It was!
I love P.F Chang's! However, my food was NOT gluten free, at this location... I told the waitress I wanted the gluten free Chang's spicy chicken, she confirmed I wanted my food GF, and my food arrived on the dedicated GF plate like always.. It tasted amazing, yet a little different than anytime I had it in Florida (where I never had a single problem at any of their locations.) They severed me gluten on a "gluten free" plate >:( and on top of this I paid extra for GF food that wasn't even GF. I felt sick that night and all that week. My husband and I love eating at P.F. Chang's, but I do NOT trust this location at all. The staff needs proper training, which they clearly lack. I contacted PF Chang's customer service, and they did nothing other than say sorry.
Ate here last night and got sick. Server told me they are not a part of the chain- they are owned by someone else. Food also tasted a little different and not in a good way. won't be going back
Very accommodating and great GF menu. Daughter ordered the lettuce wraps and did not get sick.
Small selection. No orange chicken. Overpriced for both quality and quantity. My wife and I went three times spending about $40 each time. Then we decided we can make chinese food just as good at home.
This is not the same Changs you go to on the mainland. The staff isn't well trained and the manager wasn't very knowledgeable. They don't make the pot sticker sauce, the lettuce wraps were very salty, and the chicken dish I had wasn't very good. The new lemon chicken dish isn't good. I didn't get sick but I was nervous.
I knew P.F. Chang's was supposed to have a trustworthy gluten free menu, so I made it my first place to dine out after being diagnosed with Celiac and being GF for three months. My best friend also has a severe gluten allergy that causes dermatitis herpetiformis, so we went together. We ordered GF and thought our waitress was just a bit spacey, but she must have had no clue what was going on. We both ordered different GF dishes and shared so we each got half. We finished it all because we felt confident it was truly gluten free. We were sadly mistaken because within 24 hours I was at the doctor's office with what I was sure was food poisoning followed by a week of fatigue, brain fog, and horrendous stomach cramps and all that go with that. At the same time, she was visiting family on the mainland and had to go to the ER for severe blisters on her mouth and fingers. I know P.F. Chang's is supposed to be very trustworthy, but if you have an allergy and visit this location, please make sure you talk to a manager to confirm the severity of the situation so this doesn't happen to you. I won't take a chance at this location again... Ever.
This trusty gf restaurant is much like back on CONUS, however the dessert menu is smaller and they don't carry Red Bridge:( otherwise it won't disappoint the gf eater.
Many gf items on menu. Staff very aware! Very good food!
The food was fabulous and they were very careful with our food. It's a bit pricey but they encourage sharing and portions are generous. My husband doesn't need to eat gluten free, but my girls and I have celiac disease. When my husband ordered an item that could be made gluten free, she asked if we wanted to order it gf so we could all share. It was a great idea. We all felt very safe. I wish they were closer I'd eat there frequently.
Update: several months later. They now have a chocolate dome again, but I was not a fan of the sauce. U can still ask for the raspberry sauce only I found out after getting the newer one with some citrus flavor sauce & not even finishing it with a friend. The server recognized me from prior visits & gave me the tip on the sauce for next time. Also, they came up with another GF strawberry shortcake desert. Gotta get it. Seriously moist & delicious. Excellent GF food & have been enjoying for years. Disappointed tonight as they no longer serve any GF dessert. The place they bought the chocolate domes from are no longer making. They are looking at other options but it has been this way for several weeks per the server & he was shocked how many people have asked for it recently. I always order dessert here & take home if nothing else, very disappointed this has been a staple on their menu for years & no option now.
Knowledgeable friendly waitstaff. Dessert was fantastic!
get sick everytime I eat here.
Incredibly good Chinese food and fantastic service. See photos I took of my favorites. I love the Egg Drop Soup! It is the best I've had anywhere. My other favorite is GF Fried Rice with Chicken. So good topped with a mixture of GF soy sauce, hot mustard and chili. Ask the wait staff to mix it at the table.
They have a completely dedicated gluten-free kitchen, I was diagnosed about a year ago with celiac and have been craving Chinese food ever since. I almost cried when I ordered I was so excited
Ate here with my two celiac children and none of us got sick! It was very tasty and they paid close attention to our needs, I would definitely recommend this restaurant to any celiac or person needing a strict gf diet.
Although the food is delicious and this used to be one of our favorite places to go we have removed it from our list. My boyfriend has celiacs and the past few times we have ordered all gluten free items he has gotten sick. It makes us sad it's not celiac safe.
I get sick every single time I go there
I've given them a try more times than I can count in various locations, and at least 30% of the time I end up feeling badly and knowing for sure that my food wasn't GF. This was our first time at this location since moving to Richmond. The GF menu is smaller and more expensive than it used to be, and I've been home 30 minutes and can tell my stomach isn't happy. And this particular location was painfully slow, which has nothing to do with the GF part but is certainly not a positive thing.
My boyfriend, myself, and my older sister's family frequent this PF Chang's often. They always have a GF dessert available and that chocolate dome is finally back!! 😍😍 The staff are very understanding and knowledgeable when you mention an allergy, although we have had mixups happen: On one occasion they brought a meal out on their GF plate, but we swore it tasted off.. I stopped eating it, my sister definitely felt the repercussions of that instance. Because of this I wont mark "Celiac friendly."
Wow, I cannot just say that the knowledgable staff is great; they are enthusiastically great. I feel so good about eating there, not only because it is safe, but everybody there makes us feel so welcome. They have an easy, separate GF menu. We eat there almost weekly and only once has a potential error occurred. But we caught it because they use different plates for GF meals. Nice safeguard!
We had our 1st PF Changs experience tonight & it was amazing!! I am gf & df and our server, Catie, was so helpful in guiding me to which items I could eat. The house made ginger beer is gf & so good! For an app the lettuce wrap was amazing & the pad Thai was stuff dreams are made of! I can't wait to eat the leftovers. They also put all gf items on a special PF Chang plate rather than a regular plate so it's easier to identify the gf food. Can't wait to go back!
Gluten free is served on round plates and was delicious. Service was great, and they reconfirmed the gluten free dishes when they were bought to the table. Great location , we sat on the outside patio so could people watch on the strip too. Quite expensive but definitely worth it for gluten free Chinese food!!!
Amazing. Completely separate menu with lots of options. Shrimp fried rice was to die for. They use a different kind of plate for gluten free dishes so that everyone who touches it is aware. Server said it is loaded into a totally different computer in the back and made in a dedicated gluten free area and separate wok. I feel almost normal again .
I have eaten here several times. I have never gotten sick. I like that they use separate plates for gf, so you can verify they brought you a gf meal. Just ask and verify if it doesn't come on the special plate and verify the sauces when they come to the table.
All GF food came out on special round plates and is cooked with dedicated equipment. The Mongolian beef is to die for! Felt safe eating here as a celiac and would definitely go back!
I cannot believe this place has received good reviews! My daughter became sick within minutes of eating the food. I will accept partial blame because there were red flags. The manager on duty came to tell me I ordered something that wasn't gluten free according to the chef. When I pointed out to her that it was on the gf menu, she double checked with the chef and they agree he must be mistaken. Nope-not mistaken! It was an absolute nightmare to have my daughter get sick as she was moving into her dorm. Please please do not take your family there if you have celiac's or a high intolerance!
I've been several times since getting celiac. They are always great about bringing my GF food on a specially designated plate and saying "Here is your GF pad Thai" or whatever I've ordered. Always makes me feel more comfortable eating there, and I've never gotten sick. The food is really great too!
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
11:00 am - 11:00 pm