Safe and reliable and yummy with very friendly wait staff. Seems like a different menu than the mainland PF Chang's (I've only been to one other location) but I didn't have a reaction, so it was all good.
I needed a quick, late night meal and they didn't disappoint. They had good options and I had no reaction to my meal.
Excellent as always. Thank you for the awesome food and the peace of mind being able to eat it. Service was excellent.
The food was great and very Coeliac friendly. I'm holidaying from Australia and wish I could take PF Chang's back home with me.
Excellent staff that knew what they were talking about! Wonderful experience! Did not get sick at all!
My boyfriend and I shared the pepper steak dish and the spicy chicken. Both were great and my boyfriend, who has gluten allergy, had no trouble after meal.
Same GF options and practices as on the mainland. Very good experience, even if not exactly Hawaiian food.
Had GF fried rice and lettuce wraps, did not get sick at all.
many GF options, great service and delicious food
Very helpful staff. Servers and management came to assure me that my food would definitely be gf. It was!
I love P.F Chang's! However, my food was NOT gluten free, at this location... I told the waitress I wanted the gluten free Chang's spicy chicken, she confirmed I wanted my food GF, and my food arrived on the dedicated GF plate like always.. It tasted amazing, yet a little different than anytime I had it in Florida (where I never had a single problem at any of their locations.) They severed me gluten on a "gluten free" plate >:( and on top of this I paid extra for GF food that wasn't even GF. I felt sick that night and all that week. My husband and I love eating at P.F. Chang's, but I do NOT trust this location at all. The staff needs proper training, which they clearly lack. I contacted PF Chang's customer service, and they did nothing other than say sorry.
Ate here last night and got sick. Server told me they are not a part of the chain- they are owned by someone else. Food also tasted a little different and not in a good way. won't be going back
Very accommodating and great GF menu. Daughter ordered the lettuce wraps and did not get sick.
Small selection. No orange chicken. Overpriced for both quality and quantity. My wife and I went three times spending about $40 each time. Then we decided we can make chinese food just as good at home.
This is not the same Changs you go to on the mainland. The staff isn't well trained and the manager wasn't very knowledgeable. They don't make the pot sticker sauce, the lettuce wraps were very salty, and the chicken dish I had wasn't very good. The new lemon chicken dish isn't good. I didn't get sick but I was nervous.
I knew P.F. Chang's was supposed to have a trustworthy gluten free menu, so I made it my first place to dine out after being diagnosed with Celiac and being GF for three months. My best friend also has a severe gluten allergy that causes dermatitis herpetiformis, so we went together. We ordered GF and thought our waitress was just a bit spacey, but she must have had no clue what was going on. We both ordered different GF dishes and shared so we each got half. We finished it all because we felt confident it was truly gluten free. We were sadly mistaken because within 24 hours I was at the doctor's office with what I was sure was food poisoning followed by a week of fatigue, brain fog, and horrendous stomach cramps and all that go with that. At the same time, she was visiting family on the mainland and had to go to the ER for severe blisters on her mouth and fingers. I know P.F. Chang's is supposed to be very trustworthy, but if you have an allergy and visit this location, please make sure you talk to a manager to confirm the severity of the situation so this doesn't happen to you. I won't take a chance at this location again... Ever.
This trusty gf restaurant is much like back on CONUS, however the dessert menu is smaller and they don't carry Red Bridge:( otherwise it won't disappoint the gf eater.
Many gf items on menu. Staff very aware! Very good food!
Revision: the menu changed and so many options are gone. I'm very sad! 11/16 10/15 So thankful for the gluten free menu here. I love eating out and this is a family favorite. The are so good at making sure the food is served gluten free. They even use specific plates for items that are GF. Lots of items to choose from
Always careful about gf! Good option for celiac!
This particular store didnt give me the confident feeling I get from the one back home. Got the gf beef and broccoli and gf chicken fried rice (kids menu, you get a lot more than adult menu and way cheaper). Didnt get sick, so thats a plus.
The egg drop soup, fried rice, street noodles and dessert are amazing! Never got sick from eating here.
This place was terrible. Not only were the people at the front completely clueless about gluten free and cross contamination, but they brought out one of our gluten free entrees with a gluten filled appetizer item (deep fried, battered string bean) sitting in our gluten free entree. I requested that they be very cautious from the beginning and they were not. We couldn't even get out water refilled.
Nice selection of gluten free items to choose from. Even though we had asked the waiter for the GF menu and my son ordered off it, when we ordered lettuce wraps, he assumed regular and we had to correct the order for GF. Not his fault really since I didn't specify, so be sure you make your order clear. The GF dessert was DELICIOUS!
it was so nice to go out for dinner and have choices on what to order. there were even two desserts to choose from! I can't say my waiter was too interested in waiting on us but he conveyed gluten-free to the kitchen so that's the most important part. the meal was delicious. I can't wait to go back again
I've ate here for years and never got sick. Food is always the gold standard of Asian here. The Changs Chicken and Mongolia Beef are great go to items but honestly everything I've tried there is good. Everyone says I'm picky though so it must be good. I was really excited about the GF lemon sponge cake with whipped cream and fresh berries. It was beyond supurb 2 of the 3 times I had it there. Once it tasted like it sat in fridge too long. I have no problem informing staff if food is poor quality though and of course things get fixed thst way.
I had gone to this location a night they were offering free sushi, so I should have suspected that there was risk of cross contamination, but our waiter was very knowledgeable about the gluten free menu and was confident that my meal would be completely gluten free. I ordered the GF lettuce wraps and Mongolian beef and got horribly sick that night, probably the worst that I have ever been "glutened." I'm not sure if it was cross contamination or made with the wrong sauces but judging by the other reviews this isn't the first time this has happened. I would be very cautious when ordering from here and the only reason I'm rating 2 stars is because my waiter was very clear he was going to inform the kitchen.
The food was fabulous and they were very careful with our food. It's a bit pricey but they encourage sharing and portions are generous. My husband doesn't need to eat gluten free, but my girls and I have celiac disease. When my husband ordered an item that could be made gluten free, she asked if we wanted to order it gf so we could all share. It was a great idea. We all felt very safe. I wish they were closer I'd eat there frequently.
Update: several months later. They now have a chocolate dome again, but I was not a fan of the sauce. U can still ask for the raspberry sauce only I found out after getting the newer one with some citrus flavor sauce & not even finishing it with a friend. The server recognized me from prior visits & gave me the tip on the sauce for next time. Also, they came up with another GF strawberry shortcake desert. Gotta get it. Seriously moist & delicious. Excellent GF food & have been enjoying for years. Disappointed tonight as they no longer serve any GF dessert. The place they bought the chocolate domes from are no longer making. They are looking at other options but it has been this way for several weeks per the server & he was shocked how many people have asked for it recently. I always order dessert here & take home if nothing else, very disappointed this has been a staple on their menu for years & no option now.
Knowledgeable friendly waitstaff. Dessert was fantastic!
get sick everytime I eat here.
Incredibly good Chinese food and fantastic service. See photos I took of my favorites. I love the Egg Drop Soup! It is the best I've had anywhere. My other favorite is GF Fried Rice with Chicken. So good topped with a mixture of GF soy sauce, hot mustard and chili. Ask the wait staff to mix it at the table.
They have a completely dedicated gluten-free kitchen, I was diagnosed about a year ago with celiac and have been craving Chinese food ever since. I almost cried when I ordered I was so excited
Ate here with my two celiac children and none of us got sick! It was very tasty and they paid close attention to our needs, I would definitely recommend this restaurant to any celiac or person needing a strict gf diet.
Although the food is delicious and this used to be one of our favorite places to go we have removed it from our list. My boyfriend has celiacs and the past few times we have ordered all gluten free items he has gotten sick. It makes us sad it's not celiac safe.
I get sick every single time I go there
I've given them a try more times than I can count in various locations, and at least 30% of the time I end up feeling badly and knowing for sure that my food wasn't GF. This was our first time at this location since moving to Richmond. The GF menu is smaller and more expensive than it used to be, and I've been home 30 minutes and can tell my stomach isn't happy. And this particular location was painfully slow, which has nothing to do with the GF part but is certainly not a positive thing.
My boyfriend, myself, and my older sister's family frequent this PF Chang's often. They always have a GF dessert available and that chocolate dome is finally back!! 😍😍 The staff are very understanding and knowledgeable when you mention an allergy, although we have had mixups happen: On one occasion they brought a meal out on their GF plate, but we swore it tasted off.. I stopped eating it, my sister definitely felt the repercussions of that instance. Because of this I wont mark "Celiac friendly."
Wow, I cannot just say that the knowledgable staff is great; they are enthusiastically great. I feel so good about eating there, not only because it is safe, but everybody there makes us feel so welcome. They have an easy, separate GF menu. We eat there almost weekly and only once has a potential error occurred. But we caught it because they use different plates for GF meals. Nice safeguard!
We had our 1st PF Changs experience tonight & it was amazing!! I am gf & df and our server, Catie, was so helpful in guiding me to which items I could eat. The house made ginger beer is gf & so good! For an app the lettuce wrap was amazing & the pad Thai was stuff dreams are made of! I can't wait to eat the leftovers. They also put all gf items on a special PF Chang plate rather than a regular plate so it's easier to identify the gf food. Can't wait to go back!
Gluten free is served on round plates and was delicious. Service was great, and they reconfirmed the gluten free dishes when they were bought to the table. Great location , we sat on the outside patio so could people watch on the strip too. Quite expensive but definitely worth it for gluten free Chinese food!!!
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