Review of P.F. Chang's

15301 Ventura Blvd, Sherman Oaks, CA 91403

Overall Rating

Review


I have celiac disease and ordered food from their gluten free menu. Got home and tested my food with the Nima gluten sensor and it came back positive for gluten on the gf changs chicken. So of course I didn’t eat any of it. I called and told them and they said they’re not sure what happened and refunded me. Scary to think they are supposed to have all separate gluten free plates, pans and utensils but mess up that big. The next week I ordered again and the same thing tested positives again. Then I had also ordered gf Mongolian beef and gf friend rice which has always been fine. So even though the chicken tested positive I ate the Mongolian beef. At the bottom of the rice I started tasting sweet sauce. Realized there was change chicken sauce in the Mongolian beef and fried rice. Then tested that corner with Nima and it tested positive for gluten after I ate a few bites. I’ve been sick for days. From this small contamination. And the restaurant takes no ownership that the gf changs chicken is NOT gluten free. Can never trust them again

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
Updated 3 months ago

Symptomatic Celiac