P.F. Chang's

4 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

15301 Ventura Blvd
Sherman Oaks, CA 91403

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I have celiac disease and ordered food from their gluten free menu. Got home and tested my food with the Nima gluten sensor and it came back positive for gluten on the gf changs chicken. So of course I didn’t eat any of it. I called and told them and they said they’re not sure what happened and refunded me. Scary to think they are supposed to have all separate gluten free plates, pans and utensils but mess up that big. The next week I ordered again and the same thing tested positives again. Then I had also ordered gf Mongolian beef and gf friend rice which has always been fine. So even though the chicken tested positive I ate the Mongolian beef. At the bottom of the rice I started tasting sweet sauce. Realized there was change chicken sauce in the Mongolian beef and fried rice. Then tested that corner with Nima and it tested positive for gluten after I ate a few bites. I’ve been sick for days. From this small contamination. And the restaurant takes no ownership that the gf changs chicken is NOT gluten free. Can never trust them again

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
Updated 3 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Always a great option of GF Chinese Food. Items are clearly marked on the menu and served on separate coloured plates.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 months ago read full review

Celiac

Overall Rating

Review


Sadly the same thing happened to me that happened to the previous review, ordered everything gluten-free, was all labeled gluten-free, but when I went home and tested with Nima it said gluten found. They refunded me but I’m sad I won’t get my Chinese food fix.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Celiac

Overall Rating

Review


Outstanding protocol. GF food comes on a different plate than the other food. They are very careful.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Dedicated area and cooking

Egg drop soup, GF fried rice are so good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Review


Knowledgeable staff, good food selections. It’s the safest Chinese food I’ve eaten. Doesn’t have much flavor but I never had the establishment prior to allergy test results so I don’t know if it’s a gluten-free or “conscientious Chinese food” factor.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Picked up food from here the first time and they were so good about asking if I wanted GF soy sauce and omitting cookies. 2nd time - not so much - just regular kikkoman and some fortune cookies thrown in. Otherwise no reactions.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Great food, great service. Felt comfortable ordering GF from the staff here. Egg drop soup was on point. Can't vouch for it being perfectly gf because I'm new to this.

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Friendly service. I love how they bring out the gf dishes on a special pf chang's logo plate.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


My favorite place to eat. Knowledgable staff and kitchen. They use separate everything including plates so you know yours is gluten free. I've eaten here tons of times and never gotten sick. My go to is the gf changs spicy chicken, egg drop soup and sometimes the appetizer of the gf lettuce wraps. Great place for people with celiacs.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Simply the best - celiacs feel so safe with them. Make sure your plates are round if dining in, as that's a sign of GF food - If getting take out, confirm pink GF labels on all entrees. Say no to fortune cookies lol

Updated 11 years ago read full review

Overall Rating

Review


Gluten free menu! Best gluten free Chinese food option in the valley. Gluten free soy sauce too!

Updated 11 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


The server told me they have a dedicated gluten free line in the kitchen. The gluten free food is served on plates that are a different color from non-gluten-free food for easy identification. When I order take out, the gluten-free items are labeled with stickers. And the food is amazing!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Contains Gluten, we ordered $75 worth of food, we tested with Nima sensor and it is positive. Unfortunately I don’t get to comment on the taste!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Always a good option for a safe gf meal. They have a gluten free area of the kitchen where gf food is cooked separately and comes on special plates so you know it was prepared correctly. Not tons of options but the Changs Spicy chicken and fried rice are solid. The egg drop soup is great too!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I ordered the dinner for 2 and phoned in advance to verify they could switch out the soup for the gluten free option ( egg drop soup). They did no problem, no extra charge and also verified the food was prepped with seperate pans, work area and used gluten free soy sauce. The take out order dishes were also labeled with bright orange gluten free stickers. The day after eating my celiac husband felt fine. No cross contamination! Good quality chinese good with fresh ingredients.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


Used to go here a lot pre pandemic but had not been in some time due to other options I can’t get at home. Wanted something fast so got an order to go. Was ready in 12 mins! Safe and marked gf. Be sure to ask for packets of gf soy sauce.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info