I have celiac disease and ordered food from their gluten free menu. Got home and tested my food with the Nima gluten sensor and it came back positive for gluten on the gf changs chicken. So of course I didn’t eat any of it. I called and told them and they said they’re not sure what happened and refunded me. Scary to think they are supposed to have all separate gluten free plates, pans and utensils but mess up that big. The next week I ordered again and the same thing tested positives again. Then I had also ordered gf Mongolian beef and gf friend rice which has always been fine. So even though the chicken tested positive I ate the Mongolian beef. At the bottom of the rice I started tasting sweet sauce. Realized there was change chicken sauce in the Mongolian beef and fried rice. Then tested that corner with Nima and it tested positive for gluten after I ate a few bites. I’ve been sick for days. From this small contamination. And the restaurant takes no ownership that the gf changs chicken is NOT gluten free. Can never trust them again
— Not at all
— Separate gluten-free menu
— Not Much/None
— Poor
Always a great option of GF Chinese Food. Items are clearly marked on the menu and served on separate coloured plates.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Sadly the same thing happened to me that happened to the previous review, ordered everything gluten-free, was all labeled gluten-free, but when I went home and tested with Nima it said gluten found. They refunded me but I’m sad I won’t get my Chinese food fix.
— Not at all
— Gluten-free items are marked on the main menu
— Most/All
— Below Average
Outstanding protocol. GF food comes on a different plate than the other food. They are very careful.
— Separate gluten-free menu
Dedicated area and cooking
Egg drop soup, GF fried rice are so good.
— Very
— Separate gluten-free menu
— Some
— Excellent
Knowledgeable staff, good food selections. It’s the safest Chinese food I’ve eaten. Doesn’t have much flavor but I never had the establishment prior to allergy test results so I don’t know if it’s a gluten-free or “conscientious Chinese food” factor.
Yes
Picked up food from here the first time and they were so good about asking if I wanted GF soy sauce and omitting cookies. 2nd time - not so much - just regular kikkoman and some fortune cookies thrown in. Otherwise no reactions.
Yes
Great food, great service. Felt comfortable ordering GF from the staff here. Egg drop soup was on point. Can't vouch for it being perfectly gf because I'm new to this.
Yes
Friendly service. I love how they bring out the gf dishes on a special pf chang's logo plate.
Yes
My favorite place to eat. Knowledgable staff and kitchen. They use separate everything including plates so you know yours is gluten free. I've eaten here tons of times and never gotten sick. My go to is the gf changs spicy chicken, egg drop soup and sometimes the appetizer of the gf lettuce wraps. Great place for people with celiacs.
Yes
Yes
Simply the best - celiacs feel so safe with them. Make sure your plates are round if dining in, as that's a sign of GF food - If getting take out, confirm pink GF labels on all entrees. Say no to fortune cookies lol
Gluten free menu! Best gluten free Chinese food option in the valley. Gluten free soy sauce too!
The server told me they have a dedicated gluten free line in the kitchen. The gluten free food is served on plates that are a different color from non-gluten-free food for easy identification. When I order take out, the gluten-free items are labeled with stickers. And the food is amazing!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Contains Gluten, we ordered $75 worth of food, we tested with Nima sensor and it is positive. Unfortunately I don’t get to comment on the taste!!
— Not at all
— Not Much/None
— Poor
Always a good option for a safe gf meal. They have a gluten free area of the kitchen where gf food is cooked separately and comes on special plates so you know it was prepared correctly. Not tons of options but the Changs Spicy chicken and fried rice are solid. The egg drop soup is great too!
— Very
— Some
— Excellent
I ordered the dinner for 2 and phoned in advance to verify they could switch out the soup for the gluten free option ( egg drop soup). They did no problem, no extra charge and also verified the food was prepped with seperate pans, work area and used gluten free soy sauce. The take out order dishes were also labeled with bright orange gluten free stickers. The day after eating my celiac husband felt fine. No cross contamination! Good quality chinese good with fresh ingredients.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Used to go here a lot pre pandemic but had not been in some time due to other options I can’t get at home. Wanted something fast so got an order to go. Was ready in 12 mins! Safe and marked gf. Be sure to ask for packets of gf soy sauce.
— Somewhat
— Some
— Good