P.F. Chang's

5 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

439 Cool Springs Blvd.
Franklin, TN 37067
Collections
In 2 Public Collections

Most Recent Reviews


Celiac

Overall Rating

Review


Contains Gluten, we ordered $75 worth of food, we tested with Nima sensor and it is positive. Unfortunately I don’t get to comment on the taste!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 8 hours ago read full review

Celiac

Overall Rating

Review


I ordered gluten free Pad Thai which I’ve ordered many times before - it even came with “gluten free” the sticker. But this time it had tofu on it (which it usually doesn’t) and when I called they told me the one with tofu is NOT gluten free. I no longer feel safe at this restaurant and am so incredibly disappointed

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Updated 5 months ago read full review

Symptomatic Celiac

Overall Rating

Review


They have dedicated GF woks and GF soy sauce. Wait staff is very knowledgeable. I’ve had the chicken fried rice numerous times here without issue.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers outdoor seating
Updated 9 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Allergy Friendly
  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


Gluten-Free at P.F. Chang's
gf menu
Add a photo View all photos

Tips


Always box your food! Our waiter boxed everyone's food and then came to mine with glutened sauce on her hands and questioned why I didnt want her to box mine. I explained and she understood, but just be cautious!

4 years ago

More Reviews


Celiac

Overall Rating

Review


This is my favorite restaurant both on the road and at home. They are reliably celiac friendly and the food is great, too.

UPDATE - I ordered takeout GF lettuce wraps and got glutened. I don’t know what had gluten but based on my reaction, something did.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
Updated 2 years ago read full review

Wheat Allergy

Overall Rating

Review


Ordered through door dash and my meal was packaged with stickers indicating an allergy. They even included gluten free tamari sauce packets. No reactions at all and my son who is not gluten free thought my food was very good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

Updated 2 years ago read full review

Overall Rating

Review


They are very understanding of allergies; it seems the chain as a whole is aiming to be allergy conscious. Even when ordering online, you can indicate you need your meal prepared gluten free. They have gluten free options for a lot of the menu. I highly recommend the lettuce wraps. I get them every time(along with the Mongolian beef), they are delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Updated 3 years ago read full review

Overall Rating

Review


I've had great experiences here but the last time I went I was told they were behind on dishes but they insisted the soy sauce they brought be was gluten free even though it wasnt in a gluten free colored container.

Updated 4 years ago read full review

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


I got glutened so badly here! I had chicken lettuce wraps. Waitress mentioned kitchen staff was short, not sure if that had something to do with it. I have not been this sick in a long time.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Service was a little slow, but safe for fellow Celiac's. GF plates have black lettering and sauces come in red cups to denote it's safe.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


it was so nice to go out for dinner and have choices on what to order. there were even two desserts to choose from! I can't say my waiter was too interested in waiting on us but he conveyed gluten-free to the kitchen so that's the most important part. the meal was delicious. I can't wait to go back again

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


we had a great experience here! good choices for gluten free and when we mentioned celiac, our server knew exactly what to do and even let the manager know. we felt very confident eating here. their new gf dessert is fantastic! ask for Colin to be your server. he definitely took care of us.

Celiac friendly?

Yes

Updated 8 years ago read full review

Symptomatic Celiac

Overall Rating

Review


My husband and I ate here back in June for our anniversary and had a great meal. I had the Singapore Street Noodles and the gf flourless dome for dessert. Walked out so stuffed and never got sick. It was so nice to have real Asian food again! Would recommend.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Our "go to" GF place! Can't say enough good things about how PF Changs caters to GF guests. Entire GF menu is delicious, including the flourless chocolate cake. Safe and delicious GF dining!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Gluten-free menu is listed directly on the back of the regular menu. There many options available, including soups, appetizers, lunch & dinner specials and dessert. Staff is knowledgable and your meal is placed on designated plate.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Great GF options for dinner and dessert. Be careful if you order takeout. Sometimes they forget to mark it GF.

Updated 10 years ago read full review

Celiac

Overall Rating

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Used to go here a lot pre pandemic but had not been in some time due to other options I can’t get at home. Wanted something fast so got an order to go. Was ready in 12 mins! Safe and marked gf. Be sure to ask for packets of gf soy sauce.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Menu clearly states gf options, and my dinner came out on a different color plate that designated it gf.

Food was tasty, I didn’t get sick, and it has definitely been a while since I have been able to get Chinese food due to my allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I ordered delivery. Everything was clearly marked with allergy labels. I had the chicken fried rice and the chocolate soufflé. No reaction. Both were delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Not safe for celiac. “Gluten free” labeled and very good food but got very sick. My gluten intolerant friend did not get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They have items marked with “gluten free option available” on the menu and website

My Mongolian beef came out on a different colored plate than my friends food, I assumed that was to indicate an allergy/sensitivity

But got super sick on the way home— super disappointed as I used to go there a lot before I was diagnosed

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

More Info

Is this your business? Claim the listing

Nearby Restaurants