Review of Purity Ice Cream Co.

We have been to Purity before with great success, so we were excited to go again while in town for a college visit for our celiac daughter. Today, they gave my daughter a scoop of chocolate chip cookie dough ice cream (which she did not order obviously!) on top of her scoop of coffee ice cream (original order was chocolate peanut butter and coffee). We did not realize the mistake until she had already licked it. It was busy and kind of chaotic in there. We informed the staff, who was largely unconcerned. When I told the girl who had taken our order that she got a scoop of chocolate chip cookie dough, the girl said “Oh—is that not gluten free?” The staff was obviously poorly trained. It’s been about a year since we have been here so maybe there has been a change in management or staff. At any rate, they remade the cone, barely apologized and now my daughter is very anxious, afraid she will be very sick. I went overboard confirming that the second cone was completely gluten free and the worker acted annoyed which was completely inappropriate. So disappointed.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for takeout