Good food but servers have no sensitivity to cross contamination. Also, they got rid of the soft corn tortillas! Only choice is crispy and possibly cross contaminated on their allergens list.
Yes they have no idea what gluten is. but I did my homework like I always do and it's a safe place to eat.
The person helping me was completely unaware of what a gluten allergy was. Had to get the manager. The manager had no idea where their gluten free menu was. The lady taking my order was asked to change her gloves several times but touched the inside of my bowl before she changed her gloves. Not completely unhappy but I think they need more training on all allergies.
Terrible service and I think I was exposed. Milk is surprisingly in almost everything, like most of the meat seasonings. I will not be back to this location, probably not other locations either.
Except for the Barbeque Sauce, brownies and potatoes, it's all safe.
I eat here often. Never an issue. Let them know you have gluten allergy and they'll put fresh gloves and use new utensils. Mexican soup is great. Burrito in a bowl is too. I haven't tried any of the tacos yet but they look tasty use corn tortillas.
Had a "burrito" bowl with ground beef, beans, and rice. Employee changed her gloves and told me chips have no gluten but are made in same fryer. Food was delicious.
When I visit at 9pm on a Thursday night, the employee didn't seem to have training on wheat allergies. After he was unsure about some menu and cross contamination questions I had, he asked the manger (who didn't come out to talk directly with me) and offered no additional information. Needless to say, I didn't feel comfortable eating there, so I left.
So sad! This was a very celiac friendly spot at one time, but at my last visit the staff were poorly trained and not very nice. In the past they used all utensils for adding ingredients. On the most recent trip they had switched to using their hands to serve the grated cheese so even though they will change gloves for your order many other contaminated hands already dipped into the cheese. When I asked the employee why they started doing that since keeping things clean was an advantage they had over their nearest competition, she just shrugged.
While they list all shells, chips and tortillas as either containing gluten or having a chance of cross contamination, you can still get a delicious burrito bowl with rice. They even have a kids bowl, it isn't on the menu but if you ask they have it. Their website has a complete allergen list that lists gluten specifically and not just wheat. The employees in the store were knowledgable and each item had its own utensil to reduce cross contamination risk. All the meat options were gluten free and there are loads of gluten free topping options included in the price (guacamole and queso don't cost extra). One happy parent with three happy kids (the pickiest one not only cleaned her plate she licked it clean)! We will be back a lot!
I asked the server what the gluten free items were and he had no idea what I was talking about. He got the manager who stated I would have to look on their website for ingredients as it was too much of a liability for him to declare something gluten free or not! No dedicated prep area or consideration for cross contamination.
The staff was very friendly. my daughter is also casein free, so the tacos they messed up on, they offered to me for free. But I just made them up for my husband. Flour shells are rarer, but they do use it, and have a shared warmer. So I can't rate celiac friendly. But they are great and we will eat there again.
I eat at this location a lot and have never had any issues.
I have celiac and noticed online that there were gluten free options. I walked in told the server/manager that I would have a bowl. He said one second took his gloves off went to sink washed his hands then put new gloves on. I thanked him. He then proceeded to tell me what I could eat and what I couldn't. Great experience and food will definitely be back!!!!
Before ordering, make sure to familiarize yourself with the GF ingredients from Qdoba's website. It seems that there are policies in place, but the staff did not appear well-educated on GF and did not take it very seriously. Although they changed gloves readily, they did not change any serving utensils. The restaurant only has one workspace for preparing food. When eating here, look out for yourself and be careful as cross-contamination could be an issue.
While the whole menu is not Gluten Free, almost all of the meats, beans, Quesos are gluten free. At this location staff is very understanding and change gloves when preparing food. Be sure to order the "naked" burrito (no tortilla). The salsa is gluten free but they warn that the chips could have cross contamination so eat with caution. My self and my girlfriend have eaten several times without any problems.
I eat here regularly, and I'm pleased with the selection. I always ask them to wash their hands and change their gloves and they never give me a hard time about it. The tortilla chips and the specialty queso are NOT gluten free, but the basic queso is.
The online menu had lots of gf options. The employees were very understanding of my daughter's food sensitivity (celiac). They washed their hands, put on new gloves, made sure the utensils didn't touch the bowl, had only one person handle her food and then handed the bowl directly to me to ensure no cross contamination.
Very aware, staff changed gloves without prompting when I said I needed gluten free, gave me allergy list. Very happy with my experience there!
For a fast food type restura nr staff are knowledgeable about gf options which include a naked burrito, naked taco bowl and soft corn tortillas
Ordered off the allergen list. Pretty good.
Amazing food and very friendly staff! Tortilla chips are gluten free but have been cross contaminated if you are super sensitive. They have burrito bowls for those of us who can't have the shells.
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 11:00 pm
7:00 am - 11:00 pm
8:00 am - 11:00 pm
8:00 am - 9:00 pm