Armed with the allergen menu, I confidently ordered a safe meal for my celiac toddler. Right off the bat, I asked the girl to change her gloves and she was happy to comply.
While the kids menu doesn't specify, they have a mini rice bowl option available. Since I did research before I came in and I know what my daughter likes, I ordered a mini bowl with white rice, black beans, and chicken. I added shredded cheese and sour cream. She devoured it! I gave her some chips too, but forgot that the menu said they could be cross-contaminated. She did have a little issue a couple of days later (her MO) so it was probably the chips. However that was my fault.
The only reason I marked safety down is that when they scoop the ingredients into the bowl or on to a tortilla, the utensil could come in contact with the tortilla. I could, and probably should, have asked for fresh utensils, but I didn't. So there is a risk of cross-contamination, but not anymore so than eat out at most establishments.
We will try again and avoid the chips to see if she reacts again.
— Somewhat
— Most/All
— Excellent
When I visit at 9pm on a Thursday night, the employee didn't seem to have training on wheat allergies. After he was unsure about some menu and cross contamination questions I had, he asked the manger (who didn't come out to talk directly with me) and offered no additional information. Needless to say, I didn't feel comfortable eating there, so I left.
No
While they list all shells, chips and tortillas as either containing gluten or having a chance of cross contamination, you can still get a delicious burrito bowl with rice. They even have a kids bowl, it isn't on the menu but if you ask they have it. Their website has a complete allergen list that lists gluten specifically and not just wheat. The employees in the store were knowledgable and each item had its own utensil to reduce cross contamination risk. All the meat options were gluten free and there are loads of gluten free topping options included in the price (guacamole and queso don't cost extra). One happy parent with three happy kids (the pickiest one not only cleaned her plate she licked it clean)! We will be back a lot!
Yes
So good and so many choices. Lots of protein and topping choices for burrito bowls and quick friendly service
— Somewhat
— Some
— Excellent
Enjoyed a delicious and safe bowl! The staff changed their gloves, and I used the online ingredients to know what was safe - Guac and queso were so good and portions were a good size!
— Very
— Most/All
— Excellent
I stopped here before my flight and felt safe. I asked what items had gluten and they confirmed only the tortillas, chips, and brownies. I made a bowl and they grabbed fresh rice for me to help avoid cross contamination.
— Very
— Most/All
— Excellent
I mentioned I was gluten free, the gal helping me asked if I would like her to change her gloves. I said yes please. She also grabbed multiple little cups to scoop the items I selected for my bowl. They told me the seasonings on the meat selections were gluten free but the chips and tortillas were not cause they were fried in the same oil as other things. They were very understanding and helpful. And the gal even put the little cups in a different area for each item that hadn’t had anything scooped out of it so I would be safer to avoid cross contamination. Happy with their knowledge.
— Somewhat
— Some
— Excellent
Everything seems to be gluten free except for the our tortillas. I always order a bowl. I have eaten here 15+ times and have never had a bad experience.
— Somewhat
— Most/All
— Excellent