My daughter and I let the staff know we have a “gluten allergy”. Without needing to say anymore, the staff changed out all the utensils, washed hands and put new gloves on. The same person prepared the whole order.
— Very
Full GF menu online at company website. Used that as reference to order. Qdoba marks both gluten & cross contamination risk. Arrived and said gluten allergy before ordered. Entire work staff stopped, altered all others to allergy and what needed to be done. They immediately pulled all utensils off the line and set new ones. They wiped down all the work space. The work staff removed gloves, washed hands, & put on new gloves. For a franchise with limited space, they did everything they could. My bowl was made by a single person from start to finish and placed directly in my hands. Overall, I was satisfied.
— Somewhat
— Separate gluten-free menu
— Most/All
— Good
They cleaned all surfaces, switched out gloves, washed hands, and changed serving utensils with clean ones after I asked what they’re protocol was for helping me with out with my gluten allergy. The staff didn’t hesitate and did so as a hardworking collective. It was great! I had a burrito bowl.
— Somewhat
— Good
The corn tortillas for my tacos were awfully elastic so I asked for the allergen menu and sure enough, they are made with wheat. Also, the corn chips and everything else you'd hope would not be made with wheat, is. Only safe bet is a bowl, unless you are celiac, in which case you should definitely not eat here.
No
So good and so many choices. Lots of protein and topping choices for burrito bowls and quick friendly service
— Somewhat
— Some
— Excellent
Enjoyed a delicious and safe bowl! The staff changed their gloves, and I used the online ingredients to know what was safe - Guac and queso were so good and portions were a good size!
— Very
— Most/All
— Excellent
I stopped here before my flight and felt safe. I asked what items had gluten and they confirmed only the tortillas, chips, and brownies. I made a bowl and they grabbed fresh rice for me to help avoid cross contamination.
— Very
— Most/All
— Excellent
I mentioned I was gluten free, the gal helping me asked if I would like her to change her gloves. I said yes please. She also grabbed multiple little cups to scoop the items I selected for my bowl. They told me the seasonings on the meat selections were gluten free but the chips and tortillas were not cause they were fried in the same oil as other things. They were very understanding and helpful. And the gal even put the little cups in a different area for each item that hadn’t had anything scooped out of it so I would be safer to avoid cross contamination. Happy with their knowledge.
— Somewhat
— Some
— Excellent
Everything seems to be gluten free except for the our tortillas. I always order a bowl. I have eaten here 15+ times and have never had a bad experience.
— Somewhat
— Most/All
— Excellent