Staff willing to change gloves but shared with me that they would not be able to guarantee safety from cross contamination (serving spoons touching flour wraps and back in same ingredients, no fresh ingredients available to pull from to avoid contamination). Didn't feel safe enough to even attempt to eat
— Not at all
— Gluten-free items are marked on the main menu
Much like Chipotle, got a bowl. It was pretty good, felt safe. The safest option is getting a bowl. I wouldn’t have an issue coming back here, felt as though they were careful.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Good
Really good as usual. They have a detailed allergen menu online I recommend looking at previously to ordering. If you tell them you have an allergy, they will change their gloves. **Very similar to Chipotle
— Not very
— No gluten-free information on the menu
— Most/All
— Excellent
The server had no idea what “gluten”, gluten-free, or “I cannot eat wheat” meant. I tried all of these phrases but she looked perplexed, waved a stack of wheat tortillas at me and said, “you want these”?? Someone else overheard and came over to tell her which things I could eat and couldn’t, and then promptly left again. The server did not change her gloves, and left it up to me to pick the items for my bowl that I thought I could eat. The bowl was tasty, but who knows if there was cross-contamination.
— Not very
— No gluten-free information on the menu
— Most/All
— Excellent
Server changed gloves and advised me not to have the corn shell as they deep fry it. Had a taco salad. She got a fresh bin of cheese out for me. She was knowledgeable and downright stellar. I’d eat here again. The food was great.
Pretty much the brisket taco salad was the only gluten feee but it was very good.
— Yes, the establishment is dedicated gluten-free
— Excellent
The server was knowledgeable when I told them that I have celiac disease. She immediately changed her gloves and told all of the other servers. It is NOT a dedicated gluten free kitchen, but similarly to chipotle, the meats and veggies are all GF - avoid the tortillas, potatoes (deep fried), and sauces (except pick de Gallo)
Yes
Excellent. Food tasted great. One of the staff went and washed and changed gloves and then spent the time to take our food down the whole line in order to minimize any risk of cross contamination. Not only did it taste great and feel good in our stomachs but it also was affordable.
Over the past few years, this has become my go to for eating gluten free for around $10 at the airport.
I do ask the person working to change gloves and be the only one prepping my bowl. I learned to ask from a different location's manager who is celiac.
Only negative I've experienced is that each person is so different when portioning. Sometimes my bowl is quite full and other times it has lots of airspace.
Yes
I had to ask the server to change his gloves, which he did, but only put salad in the bowl and passed it down the line to the next person without saying a word to her about my celiacs or anything. Her hands were all over my salad after touching the flour tacos in line in front of me. Not safe for celiacs. Better off going just down the hall toward terminal to floret, where they have premade food in the deli case marked gluten free or several gluten free options on the menu
No
No dedicated kitchen space but when I told the staff I was GF one of them changed her gloves and walked through all the choices with me. Great tasting food too . Brisket, rice, veggies, salsa, guacamole, cilantro, black beans, and GF queso sauce for $9.25.
Yes
Fourth experience (Jan 2019): I had a burrito bowl with double meat. I did not get sick. Prior to my other dining experiences here, they did not change gloves or spoons at my request. I was very unhappy about this, however I did not get sick and I'm pretty sensitive to cross-contamination.
Third experience: Same as first, see below. Excellent awareness and desire by staff to accommodate gluten issue. My overall suggestion is to be very straightforward with your server and insist they respect your gluten issue. They do a good job, but you need to also be assertive (if needed). A safe and delicious place to eat!
Second experience:
Not nearly as gluten friendly. Lady at counter had no idea what Celiac, gluten, or wheat allergy were or the issues they cause. No change of gloves or utensils. I know what to eat to stay GF and safe at Qdoba. I doubt I'll get sick, but this experience was no where as good as my last at this location. My advice would be to be insistent about the need for GF.
First experience:
Fantastic experience. Told the girl at the counter that I had Celiac's and needed strict GF. She immediately changed gloves and got new serving spoons. The entire staff took this very seriously. The Qdoba website is also quite informative, but you need to spend some time looking around and clicking miscellaneous links to find it. Thanks SEA-TAC Qdoba.
Yes
The staff was very understanding, but they were busy and had very little knowledge about what menu items were GF, so I decided not to risk it.
I was pleasantly surprised by the gf options and the quality of the food . But best of all, when I told the server that my grandson has celiac she immediately threw away her gloves, washed her hands thoroughly, put on new gloves before serving his food. Excellent awareness.
Yes
went to order, was told I could just have a bowl. No glove changes, no spoon changes, after songs were rubbed in tortillas and placed back in containers. Didn't even risk it.
No
This is an order at counter place similar to chipotle in the central food court. Employee said everything (but tortillas and chips) is gluten free. Please ask again for confirming reports. Ordered burrito bowl.
So good and so many choices. Lots of protein and topping choices for burrito bowls and quick friendly service
— Somewhat
— Some
— Excellent
Enjoyed a delicious and safe bowl! The staff changed their gloves, and I used the online ingredients to know what was safe - Guac and queso were so good and portions were a good size!
— Very
— Most/All
— Excellent
I stopped here before my flight and felt safe. I asked what items had gluten and they confirmed only the tortillas, chips, and brownies. I made a bowl and they grabbed fresh rice for me to help avoid cross contamination.
— Very
— Most/All
— Excellent
I mentioned I was gluten free, the gal helping me asked if I would like her to change her gloves. I said yes please. She also grabbed multiple little cups to scoop the items I selected for my bowl. They told me the seasonings on the meat selections were gluten free but the chips and tortillas were not cause they were fried in the same oil as other things. They were very understanding and helpful. And the gal even put the little cups in a different area for each item that hadn’t had anything scooped out of it so I would be safer to avoid cross contamination. Happy with their knowledge.
— Somewhat
— Some
— Excellent
Everything seems to be gluten free except for the our tortillas. I always order a bowl. I have eaten here 15+ times and have never had a bad experience.
— Somewhat
— Most/All
— Excellent